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DOC support engineer - Junior ICT Engineer

94965, Bydgoszcz, Poland;
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  • string "Poland" = string "Bydgoszcz"

About us

  • Leader in digital services with 120,000 employees in 73 countries
  • Provider of IT infrastructure management services, systems integration, outsourcing and IT consulting
  • Official global IT partner of the Olympic and Paralympic Games
  • Almost 5000 people employed in 8 cities: Bydgoszcz, Warszawa, Wroclaw, Opole, Krakow, Gdansk, Rzeszow, Lodz

Information and Communication Technology Engineering (ICT) is a position under Digital Workplace Operation Center (DOC) group. Our Team is a first point of contact for all network, server, system, and application issues for internal and external support teams.
We’re working in a multicultural team with people from all over the world. Joining us will give you the opportunity to practice your language skills and get knowledge about the IT basis from different environments.

DOC Team provides daily operational support for the whole customer’s infrastructure, our main responsibilities are:

Registering, dispatching and resolving basic issues related to

  • Microsoft Windows Servers
  • Network Infrastructure
  • Active Directory
  • File and Print management systems
  • Communication services (mail, IM)
  • Desktop and Mobile Applications
  • Office 365 Suite
  • Access management
  • Monitoring activities (reacting on alerts generated by monitoring tools)
  • Performing daily activities (reports, primary checks etc.)
  • Communication with various teams as well as with the customer as a first point of contact

It means that you need to “touch” very different parts of this infrastructure such as network, servers, systems, applications – this can give you the opportunity to learn about different perimeters and choose your own career path.

We are looking for people who want to find their own place in IT. In this job area you don’t need any specific technical skills to join us, all activities are based on work instructions. If you are motivated to get technical knowledge, DOC is the perfect first step to start.

So if you have good language skills, if you are not afraid to work on 24/7 shift and if you want to dig deep into IT world, this position is made for you!

Job Requirements

General skills

  • High motivation for self-development
  • Proactive attitude
  • Ability to work well as a team member
  • Good communication skills
  • Ability to take initiatives and decision-making
  • Ability to work in a multicultural environment


  • English spoken and written on upper-intermediate level
  • French spoken and written on intermediate level will be an advantage
  • German spoken and written on intermediate level will be an advantage

Skills and competencies

  • Problem solving capabilities
  • Methodical and disciplined approach to work
  • Ability to deal with multi-task issues and to prioritize tasks
  • Ability to work under time pressure

Additional Advantages

  • Knowledge of IT systems quality assurance, best practices and methodologies (ITIL)
  • Experience in similar position
  • Knowledge of Microsoft Windows /VMware Servers
  • Unix/Linux systems background
  • Familiarity with LAN/WAN and TCP/IP technologies and protocols, ability to diagnose and locate network issues
  • Knowledge of Active Directory Windows 2003/2008/2012
  • SharePoint, Livelink, OCS, Lync basics
  • Exchange/GSuite basics
  • Windows XP/7/10 basics

Professional experience 0-2 years

Working hours 24x7 shifts (during ~12-18 Months)

What do we offer

  • Remote working
  • Private medical care including dental care
  • Training and development programs
  • Foreign languages learning
  • Relocation allowance
  • Referral bonus
  • Private life and travel insurance
  • Medicover Benefits System (including Multisport)
  • Commuting contribution
  • Worldwide career opportunities

We take care of your personal data privacy. More information about processing your personal data within recruitment process you can find on our website:


Disclaimer : If you receive an emailing asking you to provide your bank details in order to buy an equipment to integrate Atos, please don’t answer to this emailing as it is a fraudulent email.

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