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2nd Line Support Engineer with German and English for Digital Workplace Services- Genesys

94431, Bydgoszcz, Poland;
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About us

  • Leader in digital services with 120,000 employees in 73 countries
  • Provider of IT infrastructure management services, systems integration, outsourcing and IT consulting
  • Official global IT partner of the Olympic and Paralympic Games
  • Almost 5000 people employed in 8 cities: Bydgoszcz, Warszawa, Wroclaw, Opole, Krakow, Gdansk, Rzeszow, Lodz

Job Description

  • Incidents - Fault management 2nd Level of application components.
  • Changes - Technical administration of application components.
  • Analysis of log files.
  • Proactive monitoring with system tools.
  • Testing, updating and upgrading of applications.
  • Creation of system documentation and work instructions.

Job Requirements

  • Good command of German and/or English (written and spoken).
  • Ability to work well in a Team, passion, sense of humor.
  • Methodical and disciplined work approach.
  • Good analytical skills.
  • Good interpersonal skills.
  • Understanding of network concepts.
  • Understanding of virtualization concepts would be a plus.
  • Experience with Windows Server environment would be a plus.
  • Knowledge of VoIP, SIP technologies would be a plus.
  • Basic understanding of SQL would be a plus.
  • Active Directory knowledge would be a plus.

Additional advantages

  • Operational practice on Service Desk.
  • High motivation for self-development

What do we offer

  • Private medical care including dental care
  • Training and development programs
  • Foreign languages learning
  • Relocation allowance
  • Referral bonus
  • Private life and travel insurance
  • Medicover Benefits System (including Multisport)
  • Commuting contribution
  • Worldwide career opportunities

We take care of your personal data privacy. More information about processing your personal data within recruitment process you can find on our website:https://atos.net/pl/polska/gdpr

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