Technical Engineer with German
Wroclaw, PL
About Atos Group
Atos Group is a global leader in digital transformation with c. 63,000 employees and annual revenue of c. €8 billion, operating in 61 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris.
The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.
We are looking for a Technical Engineer with German to support applications and infrastructure, as well as incident and service request monitoring. You will work during defined service hours and participate in an on-call rotation outside of standard working hours, ensuring system stability and high availability.
Tasks and Responsibilities
- Performing daily administrative and operational tasks related to applications and infrastructure
- Handling incidents and service requests as part of 2nd line support
- Monitoring applications, systems, and batch processes
- Analyzing logs and operational data
- Cooperating with other technical teams
- Working in accordance with ITIL processes (Incident, Problem, Change Management)
- Creating, updating, and following operational documentation and procedures
Required Skills and Experience
- Knowledge of Windows Server
- Basic knowledge of Linux
- Basic database knowledge (e.g. MS SQL, MySQL, PostgreSQL, or similar)
- Ability to perform basic database queries
- Experience with or interest in application and infrastructure support in an operational role
- Good communication skills in German and English
Nice to Have
- Experience with monitoring tools and system logs
- Experience with ticketing systems (e.g. ServiceNow, Jira, Remedy)
- Valid ITIL v4 certificate (or newer) is a plus
- Basic knowledge of SAP
What’s in it for you?
- Wellbeing programs & work-life balance - integration and passion-sharing events
- Private medical and dental care
- Benefits platform – shopping, cinema, sport etc.
- Co-funding of sports activities, e.g. Multisport & OK system cards, b-active program
- Courses and certifications e.g. Google Cloud, AWS, ITIL
- Conferences and Expert Communities
- Gift packages for special occasions: Easter, Christmas, Children’s Day
- Appreciation for seniority: additional days off, Atos Jubilee gifts
- Hybrid working mode (max. 2 times per month based on a location)
- Charity and eco initiatives
What happens next?
- Quick conversation with HR
- Interview with a Manager/IT expert/project representative
Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.
Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.
Choose your future. Choose Atos.