Salesforce Administrator with German

Eviden, part of the Atos Group, with an annual revenue of circa € 5 billion is a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries. By uniting unique high-end technologies across the full digital continuum with 53,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come.

What impact you can make

As an Application Support Engineer, you will be a part of our interdisciplinary skilled Technical Support Team. You will be engaged in application maintenance and change request support based on ITIL. The main aim of the team is to execute supporting activities and routines related to multi-level Incident and problem management for both software base and infrastructure services. We are looking for employees with Salesforce administration experience.

Role and Responsibilities

• Incident management – pre-assessment, troubleshooting, resolving, root cause analysis
• Interact with other groups to properly route an incident for further analysis and resolution (e.g. integration)
• Salesforce environment management and reintegration by fulfilling requests and following existing procedures
• Document improvement activities (refine existing documentation, tech support articles)

Required Skills and Experience

• Very good communication skills in working with application interface partners (English B2+ German language B2+)
• Familiarity and basic knowledge of the Salesforce ecosystem, specifically of: Sales Cloud, Experience Cloud, Data Cloud.
• Familiarity with ITSM processes and tooling
• Salesforce Administrator certification will be an advantage

Our Offering

• Wellbeing programs & work-life balance - integration and passion-sharing events
• Private medical and dental care
• Benefits platform – shopping, cinema, sport etc.
• Co-funding of sports activities, e.g. Multisport & OK system cards, b-active program
• Courses and certifications e.g. Google Cloud, AWS, ITIL
• Conferences and Expert Communities
• Gift packages for special occasions: Easter, Christmas, Children’s Day
• Appreciation for seniority: additional days off, Atos Jubilee gifts
• Remote working or commuting allowance
• Charity and eco initiatives
• Flexible working hours
• *Your benefits could vary depending on employment contract type

Please, attach your CV in English

If you have any questions, please contact our recruiter Paulina.

We take care of your personal data privacy. More information about processing your data within the recruitment process you can find on our website: https://atos.net/pl/polska/gdprrd

Let’s grow together.