Application Support Specialist with German

Eviden, part of the Atos Group, with an annual revenue of circa € 5 billion is a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries. By uniting unique high-end technologies across the full digital continuum with 53,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come.

Application Support Specialist with German

We are seeking a skilled and enthusiastic Application Specialist to join our dynamic IT team. The ideal candidate will have substantial experience in second-line support, possess a very good knowledge of the German language, and be willing to participate in on-call duties.

Key Responsibilities:

• Provide second-line support for application-related issues, ensuring timely resolution.
• Collaborate with other IT teams to troubleshoot and resolve complex issues.
• Participate in on-call duties to provide after-hours support as needed.
• Document and escalate issues as necessary, maintaining thorough records in our ticketing system.
• Assist in the deployment, configuration, and maintenance of applications.
• Continuously improve support processes and contribute to knowledge sharing within the team.
• Early and late work hours, servie time to be coverd by a team between 6am – 6pm, Mon-Fri including Polish public holidays.
• On-call duty 24/7 and once a quarter planed weekend work.

Required Qualifications:

• Proficiency in German (both written and spoken) is essential.
• General experience in IT, preferably in a second-line support role.
• Strong problem-solving skills and the ability to work under pressure.
• Excellent communication and interpersonal skills.
• Eagerness to participate in on-call duties and provide support outside regular working hours.

Nice to Have:

• Experience with SAP FI or banking applications support.
• Familiarity with Linux and Windows operating systems.
• Additional IT certifications or relevant training.
• Knowledge of ITIL processes.

What’s in it for you? 

• Wellbeing programs & work-life balance - integration and passion sharing events
• Private medical and dental care
• Benefits platform – shopping, cinema, sport etc.
• Co-funding of sport activities, e.g. Multisport & OK system cards, b-active program
• Courses and certifications e.g. Google Cloud, AWS, ITIL
• Conferences and Expert Communities
• Gift packages for special occasions: Easter, Christmas, Children’s Day
• Appreciation for seniority: additional days off, Atos Jubilee gifts
• Remote working or commuting allowance, relocation package
• Charity and eco initiatives
• Flexible working hours

What happens next?

• Quick conversation with HR
• Interview with a Manager/IT expert/project representative
• Feedback (1-5 business days after the interview)
• Work like you want-remotely, in hybrid mode or at our office

We take care of your personal data privacy. More information about processing your data within recruitment process you can find on our website: https://atos.net/pl/polska/gdprrd

Let’s grow together.