Application Engineer with German

About Atos Group

Atos Group is a global leader in digital transformation with c. 63,000 employees and annual revenue of c. €8 billion, operating in 61 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris.

The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

About Eviden

Eviden is the Atos Group brand for hardware and software products with c. € 1 billion in revenue, operating in 36 countries and comprising four business units: advanced computing, cybersecurity products, mission-critical systems and vision AI. As a next-generation technology leader, Eviden offers a unique combination of hardware and software technologies for businesses, public sector and defense organizations and research institutions, helping them to create value out of their data. Bringing together more than 4,500 world-class talents and holding more than 2,100 patents, Eviden provides a strong portfolio of innovative and eco-efficient solutions in AI, computing, security, data and applications.

We are seeking a skilled and enthusiastic Application Engineer to join our dynamic IT team. The ideal candidate will have substantial experience in second-line support, possess a very good knowledge of the German language, and be willing to participate in on-call duties. 

Key Responsibilities:

• Provide second-line support for application-related issues, ensuring timely resolution.
• Collaborate with other IT teams to troubleshoot and resolve complex issues.
• Participate in on-call duties to provide after-hours support as needed.
• Document and escalate issues as necessary, maintaining thorough records in our ticketing system.
• Assist in the deployment, configuration, and maintenance of applications.
• Continuously improve support processes and contribute to knowledge sharing within the team.
• Early and late work hours, servie time to be coverd by a team between 6am – 6pm, Mon-Fri including Polish public holidays.
• On-call duty 24/7 and once a quarter planed weekend work.

Required Qualifications:

• Proficiency in German (both written and spoken) is essential.
• General experience in IT, preferably in a second-line support role.
• Strong problem-solving skills and the ability to work under pressure.
• Excellent communication and interpersonal skills.
• Eagerness to participate in on-call duties and provide support outside regular working hours.

Nice to Have:

• Experience with SAP FI or banking applications support.
• Familiarity with Linux and Windows operating systems.
• Additional IT certifications or relevant training.
• Knowledge of ITIL processes.

What’s in it for you? 

• Wellbeing programs & work-life balance - integration and passion-sharing events
• Private medical and dental care
• Benefits platform – shopping, cinema, sport etc.
• Co-funding of sports activities, e.g. Multisport & OK system cards, b-active program
• Courses and certifications e.g. Google Cloud, AWS, ITIL
• Conferences and Expert Communities
• Gift packages for special occasions: Easter, Christmas, Children’s Day
• Appreciation for seniority: additional days off, Atos Jubilee gifts
• Hybrid working mode (max. 2 times per month based on a location)
• Charity and eco initiatives

What happens next?

• Quick conversation with HR
• Interview with a Manager/IT expert/project representative

Let’s grow together.