Application Engineer - 2nd Line Support
Wroclaw, PL
About Atos Group
Atos Group is a global leader in digital transformation with c. 63,000 employees and annual revenue of c. €8 billion, operating in 61 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris.
The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.
About Eviden
Eviden is the Atos Group brand for hardware and software products with c. € 1 billion in revenue, operating in 36 countries and comprising four business units: advanced computing, cybersecurity products, mission-critical systems and vision AI. As a next-generation technology leader, Eviden offers a unique combination of hardware and software technologies for businesses, public sector and defense organizations and research institutions, helping them to create value out of their data. Bringing together more than 4,500 world-class talents and holding more than 2,100 patents, Eviden provides a strong portfolio of innovative and eco-efficient solutions in AI, computing, security, data and applications.
We are looking for an experienced Application Engineer (Windows & Java) to support and maintain business‑critical applications running on Windows Server–based environments.
The role focuses on operation, maintenance, and support of Java-based applications deployed on Apache Tomcat and Apache Web Server, integrated with relational databases.The position is part of public-sector environment, with structured ITIL-based processes and cooperation with international stakeholders.
Tasks and Responsibilities
- Operation and maintenance of applications running on Windows Server 2019+ environments
- Support of Java-based applications deployed on Apache Tomcat and Apache Web Server
- Monitoring and troubleshooting of application and infrastructure issues
- Cooperation with database systems (primarily PostgreSQL, additionally Oracle / MySQL)
- Execution and supervision of batch jobs and automated processes (PowerShell-based)
- Incident, Problem, and Change handling in accordance with ITIL processes
- Working with ITSM / ticketing systems (e.g. ServiceNow, Jira)
- Collaboration with international teams and stakeholders
- Documentation of operational procedures and solutions
What We’re Looking For
- Minimum 3 years of documented experience in application or system support
- Experience with Windows Server administration (ideally 2019+)
- Experience supporting Java applications running on Tomcat and Apache
- Experience working with relational databases (PostgreSQL required; Oracle/MySQL as advantage)
- Experience with ITSM / ticketing tools (e.g. ServiceNow, Jira, similar)
- English language proficiency – minimum B2 (daily working language)
- Ability to work in structured, process-driven (ITIL-aligned) environments
Nice to Have
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German language skills (minimum B2) – strong advantage
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ITIL certification (v3, v4 or newer)
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Microsoft certification, especially related to Windows Server administration
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Linux knowledge and basic administration – strong advantage
What’s in it for you?
- Wellbeing programs & work-life balance - integration and passion-sharing events
- Private medical and dental care
- Benefits platform – shopping, cinema, sport etc.
- Co-funding of sports activities, e.g. Multisport & OK system cards, b-active program
- Courses and certifications e.g. Google Cloud, AWS, ITIL
- Conferences and Expert Communities
- Gift packages for special occasions: Easter, Christmas, Children’s Day
- Appreciation for seniority: additional days off, Atos Jubilee gifts
- Hybrid working mode (max. 2 times per month based on a location)
- Charity and eco initiatives
What happens next?
- Quick conversation with HR
- Interview with a Manager/IT expert/project representative
Let’s grow together.