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Specialist with German

Publication Date:  May 20, 2023
Ref. No:  453324

Warszawa, PL, 00-103

At Atos, as a global leader in secure and decarbonized digital business technology, our purpose is to help shape the future of the information space.


Would you like to be the part of the team that every day makes the world more comfortable place? Do you like helping others and learn new things?  

If so, we have something for you!

We are currently looking for Junior IT Support Specialist with German



As a Specialist with German you will be responsible for the effective and best-quality support. On this position you might have following responsibilities:


  • Handling incoming phone calls / e-mails from customers regarding technical issues related to hardware, software, and network
  • Delivering professional and timely service to the clients
  • Keeping records of all customers enquiries in the reporting system
  • Analyzing and resolving most common enquiries by providing step-by-step solutions or using remote access to take control of the computer and tackle the problem
  • Sending more sophisticated enquiries to the relevant IT Support Team


Sounds exciting? Match your experience to needed skills.




  • German language: B2 level
  • English language: B1+ level
  • Good interpersonal skills and the capacity to work as a true standout colleague
  • Problem solving attitude and efficient task leadership skills
  • Basic experience in Windows OS and MS Office
  • Working experience is not vital as on-the-job training will be provided
  • Customer service experience will be an asset
  • Willingness to work on shifts (6AM-10/11PM) 8h/day or 24/7


Nice to have:


  • Basic IT background and eagerness to learn and develop in variety of IT areas


What’s in it for you?


  • Wellbeing programs & work-life balance - integration and passion sharing events
  • Private medical and dental care
  • Benefits platform – shopping, cinema, sport etc.
  • Co-funding of sport activities, e.g. Multisport & OK system cards, b-active program
  • Courses and certifications e.g. Google Cloud, AWS, ITIL
  • Conferences and Expert Communities
  • Gift packages for special occasions: Easter, Christmas, Children’s Day
  • Appreciation for seniority: additional days off, Atos Jubilee gifts
  • Charity and eco initiatives


Possible future roles:


  • Quality Analyst
  • Service Delivery Supporter
  • Team Manager
  • Second Line Support Engineer


What happens next?


  • Quick conversation with HR (via MS Teams)
  • Interview with a Manager/IT expert/project representative
  • Feedback (1-5 business days after the interview)



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