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Citrix Hyperspace Epic Client System Administrator

Publish Date: Jun 11, 2021

Location: US WIDE, US WIDE, US

Company: Atos

About Atos

Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.




Location: US

Shift: Generally Monday – Friday 8 am – 5 pm EST with variable shifts as required; rotational on call


Core Responsibilities:

• Responsible for the technical administration, engineering, and support for Citrix delivered enterprise applications.

• Provides direct support for the planning, coordination, upgrade, enhancement and implementation of computer systems and infrastructure/application software.

• Ensures stable performance through performance monitoring and tuning.

• Participates in capacity planning, workload modeling, and prediction of resource needs, ensures timely system maintenance, participates in the planning and implementation of major software and hardware upgrades, ensuring change management procedures and methodologies are implemented and followed.

• Works independently or as a member of interdisciplinary teams on moderately complex projects.


Minimum Requirements:

Education Requirements:

• Bachelor's Degree in Computer Science or Electrical Engineering; equivalent combination of education and work experience is acceptable. License/Certification

• Citrix Certified Associate - Virtualization (CCA-V)



• 6 – 10 years of practical experience in supporting Windows systems.

• 6 - 10 years of practical experience designing and architecting a Citrix XenApp environment in a Epic environment or EMR related environment.

• Strong knowledge in core Microsoft technologies and platforms: Windows Server 2008 R2/2012/2016/2019, Active Directory, Group policy, IIS, DNS, DHCP, SQL Server

• Strong knowledge of Citrix Provisioning server and Machine Creation Services.

• Experience deploying and operating a virtual desktop infrastructure.

• Expertise with a variety of server/systems monitoring, analysis, management, and configuration tools.

• Able to solve problems independently, quickly, and completely and communicate them clearly to upper management.

• Strong project management and interpersonal skills; able to deal effectively with diverse skill sets and personalities, provide strong team leadership, and work effectively as a team player.

• Competent with mainstream office automation, project management, and communications tools.

• Demonstrated ability to work with PowerPoint and Visio for workflow architectural diagrams.

• Executes all job responsibilities and assignments promptly, reliably, honestly, and ethically 

• Excellent oral, written and presentation skills.


Preferred Qualifications

• Certification/Licensure: o Citrix Certified Professional - Virtualization (CCP-V) o Epic Client Systems Administrator Certification with 6-10 years experience

• Strong knowledge of VMware vSphere or other Hypervisor platforms.

• Experience with F5 and/or Citrix Load Balancers.

• Experience with Epic Hyperspace, Web Blob, Printing, and Hyperspace Web.

• Healthcare sector experience.

• Experience supporting major healthcare application platforms




Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.