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ITOM Consultant

Publication Date:  Mar 4, 2023
Ref. No:  421172



About Atos

Atos is a global leader in digital transformation with 112,000 employees and annual revenue of c. € 11 billion. European number one in cybersecurity, cloud and high-performance computing, the Group provides tailored end-to-end solutions for all industries in 71 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea) and listed on Euronext Paris.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.



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If this is applicable to you, please ensure you answer “Yes” to the question regarding disability included in the application form for our awareness”.


Job Description

With this role you will join the IT Strategy & Operating Model sub-practice within the DTC team. We are looking for forward-thinking individuals with plenty of creativity to develop and lead our value propositions, opportunities and client engagements, who are subject matter authorities in either service management or service / business architecture. No engagement is the same so this role requires a desire to build client relationships, understand their business problems and value streams, create innovative solutions with an aim to improve customer outcomes.


Required skills and experience

  • Successful candidates will have strong IT operations or service management experience across the full ITIL lifecycle

  • Knowledge and understanding of IT operating models and concepts such as SIAM, DevOps, SAFe Agile and Cloud operating models

  • Confident working directly with a senior leadership team in a client advisory role

  • Consultative skills including the ability to ask open engaging questions at all levels, analyse information, test or develop new hypothesis and research new or emerging trends and standard process

  • Sophisticated problem-solving skills are encouraged, with the ability to quickly understand the business issue and develop creative solutions

  • Capability to develop high quality well-presented client results using PowerPoint, Word and Excel

  • Client facing workshop facilitation experience and strong presentation skills

  • Articulate and fluency in English.


Desired skills and experience

  • Would be great to see some previous consultancy experience either in ITSM, Business or Digital consulting

  • Ability to demonstrate either Service or Business Architecture, IT Governance, Business Change and Programme Management experience

  • ITIL (MP, SL or Expert), LEAN, COBIT, TOGAF certifications


This role is UK based and may require UK domestic and international travel, as the need arises. Candidates must meet all visa and work permit requirements to successfully reside and work within the UK.


More reasons to join us:-

In addition to joining a large and successful company such as Atos, you can also expect an excellent range of benefits. These include:

  • An exciting salary.

  • 25 days annual leave.

  • Private medical insurance.

  • An attractive pension scheme.

  • Flexible benefits scheme, permitting the purchasing of discounted products and services.

  • Unlimited opportunities to learn in our Training platforms.

 What’s more, we really value our employees' progress and it’s a top priority to engage, encourage and help improve your potential. In fact, we have comprehensive training and development programs in place demonstrating our dedication to developing our employees' careers.


Interested? Apply today!


We are devoted to making reasonable adjustments to the application process for people with disabilities.


Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.