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CX Business Consultant

Publish Date:  Sep 10, 2022

UK Wide, UK Wide, GB-United Kingdom

Company:  Atos

About Atos

Atos is a global leader in digital transformation with 107,000 employees and annual revenue of over € 11 billion. European number one in cybersecurity, cloud and high performance computing, the Group provides tailored end-to-end solutions for all industries in 71 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea), listed on Euronext Paris and included in the  CAC 40 ESG and Next 20 Paris Stock indexes.


The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education, and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.



At Atos, our ambition is to be a diverse and inclusive company where people are truly free to be themselves. They can thrive, achieve their personal goals and innovate without limitations. We welcome everyone to apply. 

Family friendly, flexible working arrangements will be considered across all roles. 

The opportunity 
We're looking for an Business Consultant to join our team!

With this role you will join the Digital Strategy & Experience practice. This practice is responsible for leading our clients on a journey to create their vision and define their digital strategy and transformation roadmap.  We use design thinking and a customer experience led journey approach to what we do.  We develop outcomes based on discovery, experience strategy & design, concept development, product design and delivery management. 

We are looking for an individual who brings the ability to create and design the creation of a transformation portfolio and roadmap to achieve strategic shifts and an appreciation of the opportunities technology can bring across web/mobile/enterprise/emerging digital concepts.

This role is UK based but may require travel, as the need arises.  Candidates must meet all visa and work permit requirements to successfully reside and work within the UK.

Required skill set and experience
•    Around 4 years of experience in developing digital strategy, experience design and transformation roadmaps
•    Ability to build quantitative and qualitative research to create evidence-based design and assess challenges faced by organisations in today’s digital market (spanning industry, market, competition and customer) 
•    Strong analytical skills with an ability to prioritise complex outcomes and apply both a macro and micro lens to an organisation’s challenges
•    Strong facilitation skills using Design Thinking/ Human Centred Design or similar techniques to elicit innovation solutions that solve customer problems 
•    Ability to work across the end-to-end design lifecycle from strategy, ideation, concept development, build and continuous improvement 
•    Ability to engage and build relationships with client stakeholders 
•    Experience of working on pre-sales/ client bid preparation 

What we offer? 
•    Attractive salary
•    25 days of Annual leave + an option to purchase more through our Flexible Benefits. 
•    Flex benefits system – exciting opportunity to choose your own benefits. 
•    Retail discounts. 
•    Pension - matching contribution up to 10%. 
•    Private Medical Scheme. 
•    Life Assurance.
•    Enrolment in our Share scheme - subject to scheme eligibility criteria. 
•    Unlimited opportunities to learn in our Training platforms.


We are committed to making reasonable adjustments to the application process for people with disabilities. Please contact us to request accommodation


Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.