Team Lead with French

Who we are.
We are a team of passionate experts with a clear ambition: applying digital technology to advance what matters for our clients and society.

Together we create reliable and responsive digital foundations for the world’s businesses, institutions, and communities.

Learn more on Advancing what matters.

As a Team Lead  you will provide immediate supervision to a unit or group of employees, assigning tasks, checking work at frequent intervals, and maintaining schedules under established guidelines, procedures and policies.

Role Essentials

• Language Skills: Proficiency in both French and English is a must.
• Work Arrangement: Hybrid setup with 1 day per week at our Timisoara Office.

Your Growth Journey with Us

• Mastering French: Take advantage of our language training sessions that seamlessly fit into your work schedule, helping you enhance your French language skills.

• Professional Development Hub: Join our team and gain exclusive access to our internal technical academies. This program is designed to expand your technical skills, keep you updated with the latest industry trends, and support your continuous learning and career advancement. For our senior team members, we offer advanced training sessions and leadership development programs to help you stay at the forefront of your field and mentor the next generation of talent.

Professional skills

• Leadership, Agility, Coaching, Mentoring, Good communication ability;
•  Analytical and problem-solving skills;
• Self-motivated with the ability to prioritize, meet deadlines and manage changing priorities;
• Knowledge of performance evaluation and customer service metrics;
• Project Management skills;
• Ability to develop and maintain excellent relationships with external and internal customers;
• Ability to work with high standards on behalf of Atos and its customers;
• Leadership in a wide variety of specialist areas and situations;
• Good interpersonal skills and customer handling skills;
• Good understanding of people management.

What will you be doing

• Coach and guide team members (monitor and report on the status of work, picking and applying problem-solving methods and techniques, advise team members on best practices, working methods and means of improvement);
• Support The Practice Lead in executing operational goals of the given Practice;
• Regular business review;
• Set both team and individual objectives and monitor results;
• Organize and drive the recruitment of the team as per business requirements;
• Make sure the team relationships are healthy – manage conflicts;
• Build and maintain business relations with stakeholders (customers, end users, peers, management)
• Recommend changes to processes to ensure continuous improvement, driving the optimization of the services
• Take part in daily huddles to keep good operational awareness and assist in problem solving;
• Function as first point of contact for HR and Service-related queries;
• Carry out periodical assessments of the subordinate team on a regular basis and evaluate operational efficiency of the team members
• Responsible for workforce management
• Participate in projects regarding the (new) services
• Collaborate with Operational Managers and other team managers and the entire Division to continuously optimize the customer experience, quality of service delivery and cost-efficiency.

Rewards and benefits

• Technology and positively impact our clients and society;
• Wellbeing programs & work-life balance - integration and passion sharing events;
• Opportunities for professional growth and career advancement;
• Remote and hybrid working possibilities;
• Benefits platform –culture, shopping, sport, etc;
• Continuous learning programs and online courses;
• Possibility to participate to charity and eco initiatives.

If you're ready to embark on this exciting adventure with us, sign in on jobs.atos.net. 

Learn more about us:

At Atos, we embrace diversity as the ultimate engine of ingenuity for our clients, and we constantly strive to create a culture where people feel supported and encouraged. Read more about our commitment here . 

Whether it is fighting climate change, promoting digital inclusion, or ensuring trust in data management – tech for good sits at the core of our identity. With numerous global recognitions for our ESG practices, we are committed to building a better future for all by harnessing the power of technology. Learn more here.