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Lotus Notes Engineer

Publish Date: Jul 14, 2021

Location: Timisoara, Timis, Romania

Company: Atos

About Atos

Atos is a global leader in digital transformation with 105,000 employees and annual revenue of over € 11 billion. European number one in cybersecurity, cloud and high performance computing, the Group provides tailored end-to-end solutions for all industries in 71 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos operates under the brands Atos and Atos|Syntel. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

 

 

 

What are we looking for?

We are looking for experienced IT Professionals in our IT Support Area for our location in Timisoara, Romania. The person must have IT Technical Background (minimum 3 years of experience), to be capable in offering remote IT 2nd Level Support for our global clients, with main responsibilities as follows:

  • This position has roles in: planning, designing, installing, configuring, maintaining, supporting, and optimizing all Exchange & Domino hardware/software. Because of the inter-connections of the messaging system knowledge of peripheral systems and protocols such as SameTime, Domino, Email Gateways (IronPort), Email Archiving solutions, Blackberry Enterprise Servers and other Mobile technologies will be given higher consideration. The Messaging Administrator will work in a team environment where collaboration, effective communications and accountability is of the highest importance.
  • Maintain and support the administration of corporate email and Exchange/Domino application’s environment, which comprises Exchange & Domino high availability services.
  • Using broad and in-depth product knowledge (Microsoft Exchange Environment, Active Directory and Windows Server Operating Systems) provide and facilitate the responsive delivery of technical solutions and information to major customers;
  • Provide solutions to complex problems, this involves dealing with difficult situations including complaint handling, sensitive customers as well as regular operations;
  • Build customer and partner dedication through customer orientation, responsiveness and accountability;
  • Work in an international environment and collaborate with your team to provide high-level support.

Technical knowledge and skills:

  • Proven understanding of Domino basics such as mail servers, NAB components, domain documents, routing topology, etc.
  • Experience with creating Domino and SMTP-based solutions from customer requirements
  • Ability to work independently and execute project planning and tasks without manager follow-up.
  • Manages timelines and resources in other technical areas in order to drive projects to implementation.
  • Experience leading complex technical projects and resourcing Domino/messaging tasks on large-scale projects
  • Well-spoken and clearly understood; ability to communicate status and issues to leadership in a professional manner
  • Solid analytical and troubleshooting skills for Domino server issues, able to drive an issue to resolution, pull in other resources when needed, etc.
  • Able to work individually when solving issues with vendors, manage problem tickets with IBM or other vendors.
  • Experience with external mail gateways using hosted services like Proofpoint, Cisco Ironport, MessageLabs or the like
  • Experience with administering messaging mobility services such as Traveler, Blackberry, and/or Good is a plus
  • Experience with fixing and configuring Domino web servers and Sametime environments
  • Basic understanding of Lotus Designer client and LotusScript and/or Formula code design skills
  • Has supported or administered Domino environments that worked with the following technologies:
  • Siteminder, Network hardware/DNS load balancing, SQL, Websphere, Tiered/firewalled networks
  • Social Skills and competencies: Analytical Thinking; Collaboration; Strong problem solving skills; Interpersonal skills in international environment; Willingness to improve technical skills;
  • Foreign Languages: Strong working knowledge of English (verbal and written) it’s a must; French or German – advanced would be a big plus

We care about our employees' personal happiness through:

  • We offer you training and certifications: Ongoing In-depth training with current and emerging products and technologies.
  • We have flexible benefits for you: Medical program, Sports benefits, Lunch vouchers, Mobile phone, Laptop.
  • Compensation: offer competitive pay and benefits packages and relocation bonus.
  • Have extra vacation days relying on your experience.

 

#LI-Romania

 

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.