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Тeam Leader

Publish Date:  Nov 19, 2020

Tenerife, Canarias, CH

Company:  Atos

<span style="font-family:"Verdana",sans-serif">Atos is a global leader in digital transformation with 120,000 employees in 73 countries and annual revenue of € 13 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions through its Digital Transformation Factory, as well as transactional services through Worldline, the European leader in the payment industry. With its cutting-edge technologies and industry knowledge, Atos supports the digital transformation of its clients across all business sectors.

<span style="font-family:"Verdana",sans-serif">The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos Syntel, Unify and Worldline. Atos is listed on the CAC40 Paris stock index.


<span style="font-family:"Verdana",sans-serif">Role description:

<span style="font-family:"Verdana",sans-serif">We are looking for a dedicated Team Leader to join our diverse team in Tenerife, who will Lead Unit Services delivery in GBU/Global Account.


<span style="font-family:"Verdana",sans-serif">Responsibilities:

  • <span style="font-family:"Verdana",sans-serif">Responsible and Accountable for people management and development in the Unit.
  • <span style="font-family:"Verdana",sans-serif">Improve quality of service and service costs with Tower Service Operation Managers, drive SEV1 reduction plans.
  • <span style="font-family:"Verdana",sans-serif">Handle the budget and achieve savings. This includes Budget forecasting, updates and actual follow-ups.
  • <span style="font-family:"Verdana",sans-serif">Day to day mentoring the assigned employees.
  • <span style="font-family:"Verdana",sans-serif">Proactively coach the team members to achieve better service and results.
  • <span style="font-family:"Verdana",sans-serif">Execute the HR year calendar.
  • <span style="font-family:"Verdana",sans-serif">Check employees' productivity and guide where needed for better results.


<span style="font-family:"Verdana",sans-serif">Key skills

  • <span style="font-family:"Verdana",sans-serif">Fluency in English and Spanish; other language will be considered a advantage.
  • <span style="font-family:"Verdana",sans-serif">Minimum 1-year of Service Desk experience in Atos.
  • <span style="font-family:"Verdana",sans-serif">Strong interpersonal skills.
  • <span style="font-family:"Verdana",sans-serif">Deep knowledge in different IT environments and Microsoft Excel.
  • <span style="font-family:"Verdana",sans-serif">Proven experience in managing and mentoring the workforce.
  • <span style="font-family:"Verdana",sans-serif">Ability to run own duties through planning, time optimization, detail orientation and prioritization.
  • <span style="font-family:"Verdana",sans-serif">Availability to work on 24x7 Shifts.


<span style="font-family:"Verdana",sans-serif">Benefits:

  • <span style="font-family:"Verdana",sans-serif">Competitive remuneration package:
  • <span style="font-family:"Verdana",sans-serif">Extensive training programs;
  • <span style="font-family:"Verdana",sans-serif">Flexible working schedule;
  • <span style="font-family:"Verdana",sans-serif">Long term career opportunities and professional growth in a global company


<span style="font-family:"Verdana",sans-serif">Here you will be working on various projects with skillful co-workers to share experience with and you will enrich your knowledge base! As an employer we give equal opportunities and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

<span style="font-family:"Verdana",sans-serif">Do you recognize the opportunity to grow your professional career in a multinational company like ours? Apply today only with a CV in English! All applications will be treated in strict confidentiality and only short-listed candidates will be contacted.