SYSTEM ADMINISTRATOR

About Atos Group

Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE listed on Euronext Paris. 

The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. 

What impact you can make

You will play a vital role in protecting our client’s data, networks, and computer systems from
breaches and cyberattacks.

Role and Responsibilities

• Manage team ticket queue and resolve in timely manner.
• Develop and maintain accurate technical and user documentation.
• Troubleshoot minor and major system problems in a timely manner and escalate to L3
support when necessary.
• Provide global 24x7 operations support to client Meet service level agreement (SLA)
commitments.
• Help the users in solving data issues. Perform system administration tasks.
• User administration.
• Provide software application support under the supervision of the Senior Engineer.
• Perform analyses on software application functionality and suggest improvements.
• Ensure effective front-end and back-end functionality of applications.
• Consult with the software development team, internal users, and clients to improve
application performance.
• Manage code migration across environments to ensure continued and synchronized
functionality.
• Establish the root causes of application errors and escalate serious concerns to the
Senior Engineer.
• Keep records of configuration changes and schedule application updates.
• Document processes and monitor application performance metrics.
• Provide front-end support to clients and colleagues in other departments.
• Application Support Engineer

Required Skills and Experience

• A bachelor's degree in software engineering, computer science, information
technology, information systems, computer engineering, or similar
• Hands on experience in password management, application configuration
• Demonstrable experience as an application support engineer in a related field
• Advanced knowledge of front-end and back-end programming languages, such as
C++, Javascript, Python, and Ruby
• Ability to manage code migration, document configuration changes, and monitor
performance
• Exceptional ability to provide front-end support to internal departments and webbased clients
• Advanced proficiency in determining the causes of application errors and repairing
them
• Ability to keep up with innovation in application design
• Exceptional communication skills

Our Offering

• Global cutting-edge IT projects that shape the future of digital and have a positive
impact on environment
• Wellbeing programs & work-life balance - integration and passion sharing events
• Attractive Salary and Company Initiative Benefits
• Courses and conferences
• Attractive Salary

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.
 

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. 

Choose your future. Choose Atos.