Process Associate/ Analyst

About Atos

Atos is a global leader in digital transformation with c. 78,000 employees and annual revenue of c. € 10 billion. European number one in cybersecurity, cloud and high-performance computing, the Group provides tailored end-to-end solutions for all industries in 68 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea) and listed on Euronext Paris.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

Position Summary:

We are seeking a detail-oriented and proactive Process Associate/Analyst to join our dynamic operations team. This entry-level role is ideal for individuals with a strong academic background and a keen interest in the insurance industry. The successful candidate will be responsible for executing administrative tasks, supporting customer engagement, and contributing to process improvements.

Key Responsibilities:

• Efficiently execute assigned tasks across multiple systems.
• Engage with internal and external customers to ensure high-quality service.
• Identify and escalate unresolved issues while keeping supervisors informed.
• Collaborate with team members to meet service delivery goals.

Required Skills and Competencies:

• Strong command of English (written and verbal).
• Proficiency in Microsoft Office, especially Excel and Word.
• Ability to adapt to organizational changes and work in rotational shifts.
• Quick learner with high energy and a customer-centric mindset.
• Strong teamwork and collaboration skills.

Qualifications:

• Bachelor’s or master’s degree (Non-technical disciplines).
• 1–3 years of relevant experience in the insurance domain.

Career Path:

Process Associate/Analyst → Senior Process Analyst → Team Manager → Service Delivery Manager → Business Leader

Compensation and Benefits:

• Competitive annual package
• Performance-based incentives
• Night shift allowances (if applicable)

Please, attach your CV in English!

If you have any questions, please contact our recruiter: Vanesa Yordanova

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. 

Choose your future. Choose Atos.