Infrastructure Reliability Engineer (Wintel)

Eviden is an Atos Group business with an annual revenue of circa € 5 billion and a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries. By uniting unique high-end technologies across the full digital continuum with 55,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come.

Shift Schedule: Dayshift

Work set-up: Hybrid, Taguig/Makati

As an Infrastructure Reliability Engineer, you will be part of the on-premises server engineering team. You will be working with some of the latest infrastructure technologies and methodologies to design, implement, migrate and maintain the on-prem server infrastructure as well as being involved in key project work. 

Responsibilities:

• Manage windows server management plus VMware and hybrid cloud infrastructure in DR and production environments
• Private cloud experience in a converged infrastructure environment
• VMware upgrade process from lower to later version ie: vSphere 5.5 to 6.0, 6.5, 6.7.
• Hardware firmware/BIOS upgrade ie: Cisco UCS Rack/Blade/Chassis.
• Exposure to infra services, security concepts and best practices, virtualization, storage and database technologies
• Windows server administration (Windows 2008, 2012, 2016, 2019) and related services (Active Directory, DNS, RDS, DHCP, etc.)
• Server builds, server configuration, server deployments plus patching and hardening
• Perform server security hardening plus managing and supporting on-going patch management processes
• Knowledge of software deployment technologies, configuration management and patch management procedures such as SCCM 2012 or later.
• Experience with compliance and audit activities for enforcement of policies, standards and procedures
• Familiarity with scripting and programming (batch, PowerShell, shell script and VB)
• Experience with IT transformation, data center consolidations and migrations
• Understanding of and experience with ITIL processes
• A solid understanding of risk, security, and compliance requirements and best practices
• Good understanding of networking infrastructure and network troubleshooting (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, DHCP, Load balancing, Replication, SSH)
• Able to support enterprise infrastructure and assist in the day-to-day operation of the team
• Strong and reliable team player with the ability to manage change and work independently
• Solid understanding of project scheduling and task driven project work
• Must be fluent in English and Mandarin (spoken and written)

Good to Have:   

• A dedication to customer satisfaction and getting it right the first time 
• Strong troubleshooting skills across a broad technology environment 
• Ability to self-manage work time engagements and prioritize multiple tasks and problems 
• Windows, VMware and any Cloud certification
• An in-depth understanding of hyper converged Infrastructure architecture
• Competency in scripting (Bash, Ruby, PowerShell)
• Strong communication and technical skills, prior experience with mentoring teams and working in a process driven environment

Basic Responsibilities:

• Responsible for coordinating, testing, deploying and validating security patches

• Support the operation and maintenance of the VMware virtual infrastructure including, but not limited to, VMware, x86 & x64 Windows and Linux infrastructure
• Provide logging reports for performance, troubleshooting and capacity planning
• Provide technical support for incidents and problem resolution from an infrastructure services perspective
• Create, maintain and review operational and technical documentation
• Plan and perform change activities following ML in-house change management policy and procedures
• Perform technology upgrades, migrate and applying patches or firmware updates to the virtual infrastructure software or hardware
• Support the design and configuration of complex system landscapes
• Provide work guidance to less experienced personnel
• Provide on-call support by responding to support calls both during and after business hours/weekends/holidays/shutdowns
• Participate in DR drills
• Demonstrate a high level of technical expertise and service orientation
• Ability to follow up on project processes be results-oriented and self-motivated

Qualifications

• A tertiary education in, and/or in-depth hands-on working experience within the technology infrastructure mentioned above

Let’s grow together.