SAP NetWeaver AS Support Engineer

Eviden, part of the Atos Group, with an annual revenue of circa € 5 billion is a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries. By uniting unique high-end technologies across the full digital continuum with 47,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come.

We are looking for a motivated professional to learn, grow and advance in a culture that thrives on shared success, diverse ways of thinking and enables opportunities that can drive your career in new and exciting ways.

Responsibilities:

• Monitor and prioritize customer tickets; perform timely issue resolution and stakeholder communication.
• Troubleshoot performance issues and conduct peer reviews of code and design.
• Handle cases efficiently, delivering solutions that meet SAP product standards and performing appropriate testing.
• Creation of test cases and execution of test automation of all testable backlogs; Execution of unit testing, integration testing, regression testing; fix identified issues.
• Perform Root Cause Analysis reports and plan for permanent solutions.
• Document chronological activities and resolution summary and share internally; Coordinate customer and internal communications, including calls.
• Root cause analysis and action plans for all Cases to eliminate reoccurring.
• Meet all Case-related SLA’s and KPI’s.

Required Skills and Experience:

• 3+ years of experience in software development with Java EE.
• Prior experience with SAP NetWeaver AS Java is considered a strong advantage.
• Strong analytical and problem-solving skills.
• A customer-focused mindset and proactive approach.
• Excellent communication skills – listening, presenting, writing (formal & informal).
• Self-motivated, curious, open-minded, resourceful, and quick to learn.
• Comfortable working independently and as part of a collaborative team.

What We Offer:

• Home office
• Flexible working hours
• Medical care incl. dental care, glasses, etc.
• Life & Disability Insurance
• Food vouchers
• Marriage gift
• Childbirth gift
• Additional paid leave
• Discount for sports cards
• Learning Hub
• Referral bonus

#Eviden

Let’s grow together.