HR Quality & Excellence Expert

About Atos Group

Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE listed on Euronext Paris. 

The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. 

Are you passionate about redefining HR operations through process excellence, automation, and data-driven decision-making? Join our Global Shared Services Center and help craft the future of HR service delivery. You will lead continuous improvement efforts, improve the employee experience, and work closely with collaborators throughout the business!

Job Responsibilities

• Promote continuous development efforts to refine HR processes and boost service delivery.
• Find opportunities for automation and implement solutions that increase efficiency.
• Partner with cross-functional teams to standardize HR workflows and eliminate process redundancies.
• Build and maintain quality assurance frameworks to ensure accurate, compliant, and high-quality HR services.
• Conduct regular process and data audits, implement corrective actions where needed, and track the progress of improvement initiatives.
• Act as the document controller for HR Standard Operating Procedures (SOPs), ensuring consistency, governance, and adherence to established standards across HR operations.
• Define, assess, and improve HR service benchmarks and SLAs, ensuring consistent performance and operational excellence.
• Analyze trends, perform root cause analysis, and recommend data-driven improvements.
• Collaborate with HR leaders, GEO teams, and key stakeholders to align HR service improvement actions with delivery objectives.
• Provide actionable insights and recommendations through HR analytics and performance reporting.
• Promote best practices and foster a culture of continuous improvement across the HR function

Job Requirements

• Proven experience in HR Operations, HR Shared Services, HR Excellence, or HR Process Improvement.
• Solid knowledge of HR procedures and service delivery frameworks.
• Experience driving process optimization and automation initiatives.
• Analytical approach with the ability to interpret data and translate insights into actionable improvements.
• Knowledge of benchmark and SLA management, performance monitoring, and quality assurance practices.
• Familiarity with HR compliance requirements and data governance principles.
• Excellent collaborator, management and communication skills, with the ability to influence across different levels of the organization.
• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent experience.
• Advanced English communication skills, both written and spoken.

Our Offering:

• Professional Growth in a Global Company
• Individual Career Path
• Talent Program
• E-Learning Hub
• Knowledge Sharing Programs and Trainings
• Mentor Support
• Flexible Working Hours
• Home Office (upon agreement)
• 26 Paid Vacation Days + 4 additional days as per our Wellness Friday initiative 
• Medical Care including Dental Care, Glasses, etc.
• Referral Bonus
• Food Vouchers
• Multisport Card
• Store Discounts
• Charity and Volunteer Activities 
• Metro Station next to the Office

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.
 

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. 

Choose your future. Choose Atos.