Service Now Evangelist
US
About Atos Group
Atos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. €10 billion, operating in 61 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris.
The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.
Atos Smart Platforms (SMP) Business Lines are both strategic growth focus. We are looking to appoint the best expert evangelists to lead our pre-sales activity for the future. The candidates will be responsible for working to develop exciting modern opportunities at key future target customers. You will help clients envision their future & explain the Atos value proposition. The result you strive to achieve is placing Atos in pole position for the resulting business opportunity, At which point your role will shift from leader to coach, both for the client and for the internal solution team. Evangelists will be at the forefront of Atos’ strategy.
Candidates must be able to bring to life a passion and enthusiasm for bold transformation engaging early with clients, building relationships quickly and subsequently shape the client’s digital strategy; building compelling propositions, defining outline solutions and creating business cases. This requires excellent communication skills with a large variety of audiences, combined with technical expertise to propose sustainable, future oriented solutions, using the latest developments in the market. The successful candidate must demonstrate clear skills in domain thought leadership, business development, delivery focus and the ability to take customers on a transformational journey.
Responsibilities:
- Be responsible for the development of SMP Opportunities at a number of accounts at any given time and switching to coaching as deals progress through the sales cycle.
- Be able to articulate the Atos value proposition in a compelling way to new and existing clients.
- Be able to present the Atos innovation workshops.
- Take the lead role in articulating and presenting the SMP roadmap for clients.
- Define project requirements and scope with stakeholders, suggesting suitable requirements and acceptance measures to remove ambiguity.
- Build, maintain and leverage strong relationships with Business Decision Makers (BDMs) and IT Decision Makers (ITDMs) within each customer to influence adoption.
- Clearly define best fit solution and business outcomes and build a “success plan” inclusive of customer objectives, stakeholders, milestones, risks and metrics needed to achieve them.
- Represent the “Voice of the Customer” within Atos, and document business-value driven customer success stories and best practices.
- Work closely with key strategy and offering stakeholders: CTO, Marketing, Delivery, Engineering and Sales organisations to identify and drive disruptive service innovation, inputting competitive insight and customer priorities into the development cycle.
Scope:
- Based in the SMP organization, with a focus on evangelizing the end to end Service Now
- All sectors and markets, RBU’s
Profile:
- Bachelor or Master’s degree in relevant areas
- At least five years of experience in pre-sales, solutions or consulting activities for national and international clients in relevant or SMP solutions
- Experience of Service Now
- Detailed knowledge of current market trends and experience with the latest technologies, with an understanding of key technical choices and the ability to guide clients towards the right outcome
- Ability to be internationally mobile
- Fluent in English. Other European languages especially German, Spanish or French are desirable but not mandatory
- Comfortable dealing and communicating with clients, both senior managers and engineers
- Ability to take the initiative, make decisions and subsequently drive the execution (A doer!)
- Track record in business plan creation and execution, with sales and presales experience.
- Exceptional written and verbal communication and presentation skills
- Highly organised and client, business outcome focused
KPI:
- Support a carefully selected number of key development opportunities at any given time.
- Number of client opportunities developed to the point we are able to bid and/or translate to revenue/Order Entry.
- Order Entry as a result of early presales engagement
- Thought leadership & contribution to portfolio development & improvement.
Choose your future. Choose Atos.