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Analista Suporte ERP III - SAP Basis

Publish Date: Sep 18, 2021

Location: São Paulo, São Paulo, BR-Brazil

Company: Atos

About Atos

Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.




Administration and Maintenance of the SAP environment, including installation, configuration and maintenance.
Monitoring of operational jobs; backup configuration and management; administration of users and access profiles (roles);
Enhancement analysis, patch notes, patches and database upgrades;
Root cause analysis including planning and executing corrective actions; monitoring configuration with corporate solutions and monitoring integrated with Solution Manager;

Ensure response to incidents and requests, controlled by service desk tool / tickets.
Ensure the availability and performance of the environment through daily checklists
Plan and perform maintenance and changes in the environment.
Plan and support the change management process in line with SAP tools

AIX, HP-UX, Linux, Windows and Oracle Database platforms
System Administration SAP R/3, ECC, BO, Netweaver CRM, SCM/APO, BI/BW, PI/XI, GRC/NFE, Portal/WAS Java, Solution Manager
Configuration and tuning of SAP ABAP, Java, PI/XI systems
Homogeneous and Heterogeneous System Copy Procedures
SAP application upgrade (technical upgrade)
SAP Kernel Update, patches, patchsets and Oracle upgrades
Monitoring and administration via Solution Manager
Management of users and access profiles
Integration with third-party monitoring, scheduling, backup tools


Location: São Paulo



Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.