Human Resources Apprentice - Employee Relations

About Atos Group

Atos Group is a global leader in digital transformation with c. 70,000 employees and annual revenue of c. € 10 billion, operating in 67 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high-performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos is a SE (Societas Europaea) and listed on Euronext Paris.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

The Opportunity

We are looking for an enthusiastic and highly motivated individual to join our HR team in the UK as a Human Resources Apprentice. This is an exciting opportunity to gain practical, on-the-job experience while working towards a nationally recognised qualification, typically a Level 3 HR Support Apprenticeship (which may include the CIPD Level 3 qualification). You will be a valued member of the HR team, providing essential administrative and operational support.

Key Responsibilities

• Working under the guidance of experienced HR professionals, your duties will be broad and varied, focusing on supporting employees;
• Working within the HR Employee Relations Team you will be part of a team responsible for providing first line HR support to Atos within the UK&I business;
• Acting as first point of contact for HR-related queries including Reward & Recognition, Health & Safety, Employee Relations;
• Managing HR queries within the required SLA agreements using the case management system;
•  Working with key stakeholders to ensure that all cases are managed on time and effectively Escalating and working with senior/experienced members of the team, to develop understanding and to resolve outstanding queries;
• Good understanding and interpretation of HR related policies and procedures providing advice and guidance as appropriate;
• Provide administrative support during employee relations meetings (e.g., disciplinary, grievance, and absence management) including taking notes;
• Assist with tracking and reporting on employee sickness absence;
• Providing ad hoc information and reports as and when required;
• General Duties: Carry out general office administration tasks, including electronic filing, scanning, and managing correspondence and assist the wider HR team with ad-hoc projects and reporting as required;

What We're Looking For:

Qualifications & Knowledge (Essential)

• GCSEs (or equivalent) at Grade 4 (C) or above in English and Mathematics.
• Willingness and commitment to successfully complete all aspects of the Level 3 HR Support Apprenticeship programme.
• A basic understanding of, or a strong willingness to learn about, HR processes and procedures.

Skills & Attributes (Essential)

• Excellent communication skills, both written and verbal, with the ability to interact professionally with colleagues at all levels.
• Highly organised with a meticulous attention to detail and strong administrative skills.
• A positive, can-do attitude and a proactive approach to work.
• Ability to handle confidential information with discretion and integrity.
• Good standard of IT proficiency, particularly with Microsoft Office applications (Word, Excel, Outlook).

A collaborative team player who can also work effectively on their own initiative and manage their workload to meet deadlines.

What Atos Offers You:

• A nationally recognised Level 3 qualification and exposure to the renowned CIPD framework.
• A competitive apprentice salary and benefits package.
• Structured on-the-job training and dedicated support from experienced HR professionals, managers, and a mentor/buddy.
• The chance to work on real-world HR projects within a global, industry-leading IT environment.
• A stepping stone to further qualifications (e.g., Level 5 Apprenticeship) or a permanent role within the Atos business upon successful completion of the programme.
• Inclusion in the Atos Graduate, Intern, and Apprentice Community.

Diversity, Equity & Inclusion

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. As a Disability Confident employer, we encourage applications from all applicants, especially, differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs.

We are also a care leaver-friendly employer. If you require additional support with your application, please contact our recruiter or send an email to our dedicated mailbox - UK-Recruitment-Support@atos.net