ServiceNow BCM Developer

About Atos Group

Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE listed on Euronext Paris. 

The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. 

ServiceNow Senior BCM Developer
Location: Mumbai / Chennai / Bangalore

Position Summary:
We are seeking a highly skilled ServiceNow Senior BCM Developer with strong expertise in implementing Business Continuity Management (BCM) solutions within the ServiceNow platform. 
The ideal candidate should have hands-on experience delivering end-to-end BCM stories, including BIA, continuity planning, crisis management, automation, and integrations, ensuring scalable and compliant solutions that build client confidence. 

Role & Responsibilities:

• ServiceNow BCM Development: Design, develop, configure, and customize ServiceNow BCM applications, modules, and functionalities to meet business requirements and align with architectural best practices. 
  BCM Solution Implementation: Implement end-to-end BCM solutions including Business Impact Analysis (BIA), Business Continuity Plans (BCP), IT Disaster Recovery (ITDR), and Crisis Management to ensure organizational resilience.
• Foundation Data Configuration: Configure and maintain BCM foundational data including business services, applications, processes, dependencies, critical assets, and recovery teams to ensure data accuracy and integrity.
• Workflow & Automation Development: Develop and optimize workflows, Flow Designer solutions, and automation processes for plan lifecycle management, approvals, notifications, and testing.
• Plan Lifecycle Management: Configure and manage the complete lifecycle of BCM plans including creation, review, approval, testing, and activation to ensure audit readiness and compliance.
• Integration Development: Design and implement integrations between BCM and enterprise systems (CMDB, ITSM modules, and external tools) using REST/SOAP APIs and Integration Hub for seamless data exchange.
• CMDB & Service Mapping Alignment: Align BCM data models with CMDB and Service Mapping to ensure accurate dependency mapping and impact analysis.
• Data Migration & Management: Execute data migration using Import Sets, Transform Maps, and scripts to onboard BCM data from legacy systems while ensuring completeness and accuracy.
• Reporting & Analytics Development: Develop reports, dashboards, and Performance Analytics solutions to provide visibility into BCM compliance, plan status, testing outcomes, and crisis response metrics.
• Governance, Security & Compliance: Implement role-based access control (RBAC), ACLs, and security controls to ensure data protection and compliance with standards such as ISO 22301 and regulatory requirements.
• Stakeholder Collaboration: Collaborate with business, risk, and compliance stakeholders to gather requirements and deliver scalable BCM solutions aligned with organizational objectives.
• Quality Assurance & Best Practices: Perform code reviews, follow ServiceNow development best practices, and ensure delivery of high-quality, scalable, and maintainable solutions. 

Required Technical Skills 

• 5+ years of ServiceNow development experience Strong hands-on experience in ServiceNow BCM modules
• Proven experience delivering BCM-related stories end-to-end
• Proficiency in: JavaScript (Server-side & Client-side, Glide APIs) Flow Designer, Workflow Editor
• Experience with: REST/SOAP integrations and Integration Hub CMDB and Service Mapping Data migration (Import Sets, Transform Maps) 

Certifications: 

• ServiceNow Certified System Administrator (CSA)
• Required ServiceNow Certified Application Developer (CAD) 
• Required ServiceNow CIS – IRM (or GRC) 

Our Offering:

• Global cutting-edge IT projects that shape the future of digital and have a positive impact on environment.
• Wellbeing programs & work-life balance - integration and passion sharing events.
• Attractive Salary and Company Initiative Benefits

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.
 

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. 

Choose your future. Choose Atos.