LEAD CONSULTANT
Navi Mumbai, IN
About Atos Group
Atos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. €10 billion, operating in 61 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris.
The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.
Requirements
- 10+ years of experience in SAP CS (Customer Service).
- Strong configuration and integration knowledge in SAP CS.
- Hands-on experience in Resource-Related Billing (RRB).
- Experience with Contract Management, Service Order processing, and Billing Result Analysis.
- Minimum 2+ end-to-end SAP CS implementation lifecycle experience.
- Exposure to SAP S/4HANA Service is preferred.
- Strong communication and stakeholder management skills.
Roles & Responsibilities
- Lead end-to-end SAP CS implementations and rollouts.
- Gather business requirements and design SAP CS solutions aligned with customer needs and system landscape.
- Ensure seamless integration of SAP CS with SD, MM, PM, and FI/CO modules.
- Provide support and resolve complex SAP CS issues.
- Lead testing activities including SIT and UAT, along with documentation and reporting.
- Collaborate with technical teams for system enhancements and developments.
- Conduct training sessions and knowledge transfer to business users and internal teams.