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APPLICATION DEVELOPER

Publication Date:  Nov 17, 2025
Ref. No:  539521
Location: 

Mumbai, IN

About Atos Group

 

Atos Group is a global leader in digital transformation with c. 70,000 employees and annual revenue of c. € 10 billion, operating in 67 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high-performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos is a SE (Societas Europaea) and listed on Euronext Paris.

 

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

 

Mainframe Support Engineer

Location: Pune
Experience: 5–6 Years

 

Overview

We are seeking a skilled and experienced Mainframe Support Engineer to provide L0 and L1 support for multiple applications running in mainframe environments. The role involves proactive monitoring of batch jobs, handling abends, coordinating with application teams, and ensuring high service availability within a 24x7 rotational support model.

 

Must-Have Tools & Technologies

  • Zeke & Zebb (for batch job monitoring)

  • ServiceNow ITSM

  • Control-M

 

Key Responsibilities

  • Monitor mainframe batch jobs across Production, QA, and Development environments.

  • Provide L0 and L1 support for mainframe applications.

  • Respond to job failures/abends and take corrective actions as guided by application teams.

  • Ensure adherence to SLAs related to response time, resolution, and communication.

  • Manage special requests/tasks received via email from job owners or application teams.

  • Escalate incidents appropriately and maintain clear communication with stakeholders.

  • Maintain accurate logs, documentation, and shift handover reports.

  • Deliver excellent customer service while ensuring minimal impact on business operations.

  • Work in 24x7 rotational shifts as required.

 

Required Skills & Experience

  • 5–6 years of hands-on experience in mainframe environments.

  • Strong knowledge of Mainframe COBOL and JCL.

  • Experience monitoring and supporting batch jobs in large-scale mainframe systems.

  • Good understanding of job abends and ability to participate in failure resolution.

  • Strong analytical and troubleshooting skills with the ability to coordinate across teams.

  • Excellent written and verbal communication skills.

  • Ability to work effectively in a high-availability, fast-paced support environment.

 

 

 

 

 

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

 

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. 


Choose your future. Choose Atos.

Apply now »