Technical Architect
Mexico City, MX
About Atos Group
Atos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. €10 billion, operating in 61 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris.
The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.
TA – Technical Architect
Company: Atos Location: Remote Job
Type: Fulltime Travel
Requirements: Availability of travel 15% Eligibility
Job Overview:
Atos is a global leader in digital transformation, technology, and consulting services. We collaborate with clients across all industry sectors to navigate their journey into the digital future. Our AI & Analytics practice is at the forefront of this mission, delivering innovative solutions that drive genuine business value.
The primary role of the Technical Architect is to define, design, and govern the overall ServiceNow solution architecture. This role partners customers to understand business and technical requirements, ensuring scalable, secure, and high-performing platform solutions aligned with enterprise standards. Key Responsibilities: High-level understanding of the application development lifecycle and SDLC methodologies, including Agile frameworks Strong customer-facing and consultative skills, with the ability to deliver high-quality outcomes using excellent technical and interpersonal capabilities Extensive experience in solution design, development support, testing strategies, proof of concepts (PoCs), and migration considerations Design and architect scalable, distributed, on-premises and cloud-based services and applications integrating across multiple technologies Lead the successful implementation of architectural designs while managing expectations, risks, governance, and best practice principles Partner with business stakeholders to analyze and solve complex problems, presenting solution options and technical concepts in a clear and comprehensible manner Develop reliable technical solution plans, including estimates and optimized delivery approaches Collaborate with business and cross-functional teams, ensuring governance, compliance, and architectural alignment Analyze complex functional and non-functional requirements, making appropriate design adjustments and providing effort estimations Define, develop, and maintain reference architectures, domain models, and design patterns Identify emerging and disruptive technologies that deliver business value Provide technical leadership and mentorship to development and delivery teams Support digital transformation initiatives, including technology and application rationalization efforts Your Expertise: Education: Bachelor’s degree in computer science, Management Information Systems, Engineering or related discipline Experience: 8–10+ years of overall IT experience, with a strong focus on application hosting, solution architecture, and design At least 5 years of ServiceNow Subject Matter Expertise (SME), including solution design and platform architecture. Minimum Required Skills Experience delivering innovative and effective solutions to complex business challenges, with a strong understanding of IT Service Management (ITIL) processes, metrics, and KPIs Solid understanding of modern web technologies, including HTML, CSS, XML, and JavaScript/AJAX Strong experience in designing and supporting third-party integrations with the ServiceNow platform using REST, SOAP, SFTP, MID Server, and related technologies Demonstrated knowledge of enterprise technical components such as LDAP, SSO, SSL, and other security/infrastructure technologies Strong collaboration, communication, and stakeholder engagement skills Proven ability to work effectively within cross-functional teams and contribute to a high-performance delivery environment Preferred Skills ServiceNow knowledge in 3 or more of the following products lines: o CSM (Customer Service Management) o EA (Enterprise Architecture – formerly APM) o FSM (Field Service Management) o GRC (Risk and Compliance) o TPRM (Third-Party Risk Management) o BCM (Business Continuity Management) o ESG (Enviro