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Mainframe Communications Specialist

Publish Date: Jul 25, 2021

Location: Mexico City, Mexico City, Mexico

Company: Atos

About Atos

Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.


The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

 

 

 

Description:

 

Provide Mainframe technical expertise for a global outsourcer. Lead and perform the technical support activities for a global support staff, as well as multiple clients. Duties include: technical leadership, project management, customer service, and staff mentoring. Ensure compliance with ISO 20000 processes and procedures. Coordinate projects, schedules, and meetings. Interact frequently with management, team, and clients to achieve service satisfaction and continuous improvement.

 

Education and/or Experience: 7+ years Mainframe Technical experience in one or more specific disciplines.

Experience: Operating System, Data Base Subsystem, On-Line Transaction Processing, Communications.

 

Specific Requirements

 

Required:

 Install, update, and administer Mainframe operating system and associated software.

 Expert forensic and diagnostic skills in one or more Mainframe disciplines.

 Proven ability to provide Level 3 On-Call Support, taking a lead role in significant events.

 Ability to coordinate multiple projects simultaneously, delivering on schedule.

 Train and mentor others on Mainframe skills.

 Strong verbal and written proficiency in English. Pluses:

 Experience with Parallel SYSPLEX structures.

 Technical expertise in multiple Mainframe disciplines.

 Bachelors or Masters Degree in computer-related field.

 ALC (Assembler Language) Programming experience.

 Understanding of Sarbanes-Oxley, HIPAA, and other regulations as they relate to general computer controls.

 Understanding of ITIL processes and procedures.

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.