Unix Build SME

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Data Centre & Hosting – Unix Build SME

Position Summary:

As a UNIX Build SME (Subject Matter Expert), you will be involved with large scale customer

infrastructure transition and transformation projects relating to specific customer infrastructure

systems and associated software, ensuring that the service provided to Atos customers meets the

requirements set out in the project definition.

Working primarily on a Data Centre Transition, but with a secondary role working on delivery of incremental business on an existing account, this will be a critical role for the Project Delivery Team.

Assignment length expected to be 6 months with possible contract extension if project timescales are moved. There will be expected weekend work in lieu of the usual working days.  Project work can come in with tight timescales and at late notice.

The UNIX Build SME also conducts peer reviews of documentation and creates LLD

(Low Level Designs) when required.

During an assignment, a UNIX Build SME is expected to consistently demonstrate the following key

skills within the project assignment context;

• Complete work detailed in project design documentation.
• Support the project to ensure successful project delivery.
• High quality documentation and communication skills.
• Flexible to the business needs of our clients.
• Raise concerns when project delivery is failing or when there is a fundamental problem that needs addressing.
• Accountability and responsibility
• Stakeholder management

Role Variants

UNIX Build SME -A UNIX Build SME with responsibilities as outlined below

Roles and Responsibilities:

• UNIX Server implementation and deployment on physical hardware and virtual infrastructure.
• Ensure smooth handover of implemented systems into ongoing support, participating in

relevant processes.

• Assist and advise in troubleshooting technical issues when required.
• Participate in implementation and migration activities, providing direction and support to

other project team members, including less experienced SME’s, when required.

• Plan and undertake changes to software/hardware as agreed with the customer/project.
• Assess user requirements and formulate technical specifications that are cost effective and

accurately meet the identified needs of the customer.

• Install and test operating software and associated products in conjunction with application providers to ensure that each element of a project performs to specification.
• Contribute to the implementation of new and modified systems in conjunction with clients

to achieve identified benefits.

• Implement and maintain a standard methodology for the planning and installation of

infrastructure.

• Work with the TAs and service line teams to ensure solutions meet requirements, are

supportable and to the approved standards.

• Prepare and produce high quality design, systems documentation, and delivery plans in

accordance with current Atos processes and standards. Incorporating specialist knowledge

as required.

• Ensure that all delivery, development, and maintenance work is undertaken in accordance

with ITIL, ATOS and customer change management process.

• Effectively monitor specific infrastructure services and identify improvements and

preventative maintenance interventions.

• Highlight potential project risks and partake in lessons learnt exercises.
• Liaise with 3rd Party suppliers and other partners when and where required to meet

customer requirements.

• Regular reporting to TA(s), Project Manager(s), Service Delivery Manager(s) as appropriate.
• Technical quality control and assurance.
• Be prepared to learn, in depth, new technologies.
• Submit and champion new ideas.
• Maintain up to date awareness of developments in the IT industry.
• Contribute to the development of further server offerings.
• Maintain up to date awareness of developments in the IT industry and identify how appropriate ones can be applied to technical designs.
• Liaise with 3rd Party suppliers and other partners when and where required to meet customer requirements. Be involved with initial partnership meetings.
• Work with programme, TAs to produce plans that enable timely delivery of technical infrastructure components of projects.
• Be prepared to learn, in depth, new technologies and then teach others.
• Take ownership of concerns and risks to drive successful conclusions.
• Lead initiatives and champion better ways of working.

Technical skills :

Essential / Minimum Criteria :

• Previous UNIX project experience including infrastructure implementation, deployment and

migration.

• Understanding of LDAP
• Excellent understanding of Solaris 10 and 11 and RHEL from 6 to 8
• Knowledge of HP ILOs and Solaris XSCF consoles
• Knowledge of RHEL Satellite
• Knowledge of Secure Boot and Machine Owner Keys
• Knowledge of Microsoft SCOM monitoring
• Knowledge of McAfee virus scanning on Linux systems
• Experience of deploying into virtualised infrastructure (VMware, Hyper-V)
• Good knowledge of networks and storage.
• Experience of enterprise scale infrastructure transition and transformation projects.
• Experience of working within Data Centres and secure locations, following associated rules

pertaining to them.

• ITIL knowledge.
• Excellent communication skills.
• Strong documentation skills.
• Scripting.
• Customer and project delivery focused.

Desirable Criteria :

• RHEL Certified.
• Knowledge of ldom’s within a Solaris virtual environment
• Knowledge of Cluster (within a Solaris environment)
• Knowledge of creating detailed design documentation.
• Customer facing experience.

Deliverables

The following are the key deliverables expected from the UNIX Build SME role:

In-Scope Tasks:

The following are the key tasks expected to be performed by the UNIX Build SME:

• Deliver servers and services detailed in the project plan.
• Review and provide realistic inputs to the project manager to assist with the project plan.
• Review and provide realistic inputs to the test manager to assist with the testing plans.
• Highlight any technical risks and issues with the architecture and designs.
• Attend change board to aid changes progression.
• Provide regular reporting updates to the Project Manager and TA where required.
• Attend relevant project meetings and technical workshops where required when there are
• tangible UNIX Build outputs.
• Review and provide technical information for project change requests that require UNIX
• Build input.
• Ensure designs have been reviewed and approved by delivery towers and architecture
• approval boards.

• Produce appropriate Low Level Design (LLD) documentation that is consistent with the
• solution and meets the business requirements of the client.
• Creating, owning and executing test plans.
• Peer review designs and documentation.
• Liaise with 3rd Party suppliers and other partners when and where required to meet client
• requirements.
• Provide input and guidance into the Service Acceptance of the solution.

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