System Monitoring Specialist
Kartal, TR
About Atos
The future is our choice
Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.
The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.
We are looking for a EOC Monitoring & Batch Operator who will have the following responsibilities:
- Perform monitoring function of all network, server, application, security and infrastructure configuration items in a 7x24 shift plan
- Apply ITIL based processes (Incident, Event, Problem, Configuration, Change, SLA management, etc) for operation of projects
- Perform scheduled maintenance activities and tasks
- Make escalation to 2nd level or 3rd level for higher troubleshooting
- Notify status of incidents to internal and external contacts
- Report activity and time spent during shift hour
Job Requirements
- At least 1-2 years experience in System or Network Support Specialist position
- Bachelor’s degree in Computer, Electrics/Electronics Engineering or related departments
- Basic practical knowledge of LAN/WAN/Security and related technologies
- Basic practical knowledge of Server systems, Operating Systems and Storage architecture
- PC literacy, ability to use office equipment, experience in MS Office products
- ITIL Knowledge
- Good command of English language
- No restrictions for travelling
What we Offer
GPTW Certified Company
Competitive compensations and benefits
Flexible benefit program
Private health insurance
Life insurance
Performance Bonus
Accolade bonus
Referral bonus
Transportation allowance
Meal allowance
Kindergarten allowance
Buddy program
Flexible working hours at Atos or home office
Company SIM card
Days of annual leave above the legal minimum
Atos University Access – Professional and personal development through continuous education and certification
Wellbeing days
Friendly working environment
BYOD - Bring your own mobile device campaign
Thanks for taking time to review our job ad. If you believe this is the right match, please do not hesitate to apply with your CV in English.
We are eager to learn more about our applicants!
At Atos, our ambition is to be a diverse and inclusive company where people are truly free to be themselves. They can thrive, achieve their personal goals and innovate without limitations. We welcome everyone to apply.
#LI-TURKEY
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Here at Atos, we want all our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all our employees have an equal opportunity to contribute and feel that they are exactly where they belong.