TECHNICAL ARCHITECT
Irving, US
Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.
With more than 54,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.
A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.
About Atos Group
Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.
NG911 Technical Architect
Job Summary
The NG911 Technical Architect designs, governs, and assures end-to-end technology solutions that support business goals and meet technical standards. This role provides architectural leadership across infrastructure, applications, security, and integration, ensuring solutions are scalable, secure, reliable, and cost-effective. It manages the technology from Service Provider ingress to PSAP termination.
The Technical Architect works with business stakeholders, project managers, delivery teams, engineers, vendors, and customers to define solution architectures and guide implementation from concept through deployment. The Technical Architect is a client facing role, who can explain verbally and written technical problems and solutions to non-technical internal and external stakeholders.
Key Responsibilities
Architecture & Solution Design
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Develop Service Provider to PSAP technical architectures that meet business and operational requirements.
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Produce high-level and detailed technical design documentation, based on NENA governing standards and related RFCs.
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Define NG911 technology standards, design principles, and architectural patterns.
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Develop solutions for unique client needs of the 911 community.
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Evaluate emerging technologies and recommend innovative solutions.
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Pre- and post-sales customer facing to develop and describe technical solutions
Technical Leadership
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Serve as the primary technical authority for NG911 projects and programs.
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Provide guidance and mentoring to engineers, developers, and technical specialists.
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Lead architecture reviews, design workshops, and technical decision-making.
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Participate in peer reviews to ensure solution quality and compliance with standards.
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Represent the business in industry standards technical working groups
Delivery & Governance
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Support projects throughout the lifecycle from design through implementation and transition to operations.
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Identify and manage technical risks, dependencies, and constraints.
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Ensure adherence to security, compliance, and operational requirements.
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Support technical assurance activities and change management processes.
Required Qualifications
Education
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Bachelor’s degree in computer science, Information Technology, Engineering, or related field.
Experience
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8–15+ years of network or application experience.
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5+ years working in E911 and/or NG911 environment
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5+ years in technical architecture, solution architecture, or senior engineering roles.
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Experience designing NG911 NGCS and PSAP CHS solutions.
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Experience in creating deliverable technical documentation. (ATP, DR, COOP, ICDs).
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Demonstrated success leading complex technical initiatives.
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Current or previous involvement in NENA technical working groups
Technical Skills
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Infrastructure architecture (servers, storage, networking, virtualization).
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Expert on protocols used in NG911. (SIP, MSRP, HTTP, HTTPs, TCP, IP, DNS)
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Familiarity with NG911 location services (LIS/LDB, ECRF, LVF)
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NG911 Application function architecture and deployment. (BCF, ESRP, MSBF)
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NG911 transitional elements. (LNG, LSRG, LPG)
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NG911 Security architecture and governance.
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Service Provider delivery and development of interconnect documents.
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DevOps, CI/CD, and automation tools.
Professional Skills
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Strategic thinking and problem-solving.
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Strong analytical and decision-making capabilities.
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Excellent written and verbal communication skills. Internal and external
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Ability to influence senior stakeholders.
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Leadership and mentoring capabilities.
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Comfort dealing with clients during technical issues
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Ability to manage competing priorities in complex environments.
The total compensation range for this role in the posted location is $80,139.00 - $128,223.00 USD.
Atos provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The compensation range listed for this position reflects the minimum and maximum target compensation that Atos, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside the posted range and will be determined based on multiple factors permitted by applicable law. These may include, but are not limited to, geographic location, education and qualifications, certifications and licenses, relevant experience and skills, seniority and performance, market and business considerations, and internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
Benefits: Medical insurance, Dental insurance, Vision insurance, Flexible Spending Accounts (FSAs), Health Savings Account (HSA), Supplemental Insurance, Telehealth, Employee Assistance Program (EAP), 401(k) Retirement Plan, Legal Insurance, Pet Insurance, Wellness and discount programs.
Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.
Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.
Choose your future. Choose Atos.