PROJECT MANAGER

Key Responsibilities & Requirements:

Position Summary

• Manage complex projects from concept through completion.
• Create and maintain project plans, schedules, budgets, deliverables, communication plans, risk logs, issue logs, status reports, and performance metrics.
• Implement risk management plans, including risk identification, impact analysis, resolution, tracking, documentation, and communication.
• Communicate effectively with sponsors, stakeholders, and project teams.
• Lead and manage multiple project teams focused on process improvement initiatives.
• Drive clinical process improvement initiatives within healthcare settings.

Education Requirements

• Bachelor's degree from an accredited college or university.
• Master's degree in Business Administration, Public Policy, or an equivalent degree preferred.
• Coursework in healthcare administration or medical office management preferred.

Experience Requirements

• Minimum 5 years of full-time paid experience in healthcare administration or project management.
• Minimum 1 year of experience utilizing Microsoft Project or a comparable project management tool.
• Minimum 2 years of healthcare experience facilitating clinical quality improvement initiatives in a teaching hospital.
• Finance experience preferred.
• Prior experience driving change in a complex organization.

Certifications & Training

• Lean Six Sigma Training or Certification.
• Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) certification.
• Healthcare quality and/or patient safety certification preferred.

Knowledge Requirements

• Knowledge of Joint Commission requirements.
• Thorough knowledge of project management methodologies and techniques.
• Knowledge of planning and tracking project scope, timelines, and budgets.
• Knowledge of business operations and project team leadership.
• Experience with operational clinical redesign initiatives.
• Knowledge of improvement methodologies such as Lean Six Sigma and Systems Theory.
• Knowledge of project lifecycle phases, communication requirements, deliverables, budgets, and security requirements.
• Knowledge of Microsoft Office Suite applications including PowerPoint, Word, Excel, and Outlook.

Skills & Abilities

• Strong time management skills and ability to manage competing priorities.
• Excellent verbal and written communication skills.
• Ability to document requirements, designs, communication plans, project plans, status updates, and issues.
• Ability to conduct meetings and deliver presentations to sponsors, stakeholders, and project teams.
• Proficiency with Microsoft Project or comparable tools.
• Ability to work independently and manage multiple complex projects simultaneously.
• Strong analytical and problem-solving capabilities.
• Ability to manage diverse project teams consisting of employees, vendors, consultants, and external partners.
• Willingness to work extended hours, weekends, and holidays as required.

Key Responsibilities

• Collaborate with medical and nursing leadership to implement clinical care redesign initiatives.
• Work closely with Finance leaders to support clinical improvement plans.
• Establish and embed best clinical and operational practices with clinical and operational teams.
• Partner with hospital-based services to identify and implement high-functioning, role-based workflows.
• Foster a culture of continuous improvement and patient-centered care.
• Provide training in data utilization and process improvement methodologies.
• Train clinic staff on the Plan, Do, Study, Act (PDSA) process or similar quality improvement models.
• Support overall practice transformation and continuous quality improvement efforts.