HPC Field Support Engineer

About Atos Group

Atos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. €10 billion, operating in 61 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris.

The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

About the Role

As an HPC Field Support Engineer, you will work onsite in Kajaani, supporting two of Eviden’s key High‑Performance Computing customers. In this hands‑on role, you will install, configure, and maintain advanced HPC and AI systems that enable large‑scale research and industrial innovation.

You will handle hardware interventions, first‑line system software troubleshooting, system monitoring, and contribute to the overall reliability and performance of the HPC environment. You’ll collaborate with local and European HPC engineering teams and gain exposure to the full lifecycle of supercomputing systems.

This role is ideal for technically curious candidates who want to grow their skills in Linux, hardware, networking, and HPC technologies while working directly with state‑of‑the‑art infrastructure.

What You Will Do:

• Install, configure, and support high‑end HPC & AI systems at key customer sites
• Perform hardware replacements, diagnostics, and Level 1 system software troubleshooting
• Act as the technical interface between the customer and Eviden’s backline support organization
• Ensure system reliability, performance, and operational excellence
• Participate in HPC deployments and upgrades across Europe (occasional travel)
• Contribute to continuous improvement and knowledge sharing within the European HPC team

You will work with HPC environments used by government agencies, research institutions, universities, and enterprise customers.

What You Bring:

Technical Skills:

• Hands‑on experience assembling, maintaining, or repairing computer hardware
• Good knowledge of Linux environments
• Shell scripting capabilities (Bash or similar)
• Understanding of networking concepts and network security
• Technical curiosity and motivation to grow within HPC engineering

Soft Skills:

• Strong problem‑solving mindset and creative thinking
• Excellent verbal and written communication skills
• Ability to explain technical concepts clearly to non‑technical users
• Confidence interacting with technical stakeholders at different levels
• Ability to build trust and maintain strong customer relationships
• Good organizational skills and attention to detail.

Location: Kajaani, Finland

Why Join Us

• Work directly with state‑of‑the‑art HPC & AI technologies
• Join Europe’s largest HPC provider
• Gain exposure to supercomputing environments used by leading research and industry organizations
• Collaborate with highly skilled experts across Europe
• Grow into advanced HPC, systems engineering, or AI infrastructure roles

As part of our comprehensive technical training program, you will receive practical training in hardware maintenance procedures, HPC cluster management tools, and high‑performance storage.

Eviden values diversity, is a leader in decarbonization, and invests in the future of Finland—its people, skills, communities, and environment.

Let’s grow together.