HPC Field Support Engineer

Eviden, part of the Atos Group, with an annual revenue of circa € 5 billion is a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries. By uniting unique high-end technologies across the full digital continuum with 47,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come.

Be part of a rapidly evolving area of our business!

What You’ll Be Doing

Eviden (an Atos business) is the leading provider of High Performance Computing (HPC) in Europe. Our customers include Government Agencies, Research Institutions, Universities and Blue Chip manufacturing and defence companies. As an HPC Field Support engineer you will be installing, configuring and supporting some of the most important HPC systems in the world.

In this role you will be responsible for supporting 2 of Eviden’s (an Atos business) most important HPC customers in their use of Eviden (an Atos business) HPC &AI solutions. You will gain exposure to the entire HPC lifecycle as you implement the latest HPC & AI technologies and support them through their life-cycle. You will be responsible for Hardware parts replacement and Level 1 system software support.

As part of an agile Finnish and wider European HPC team, you’ll work at key customer sites in Kajaani and also have the opportunity to participate from time to time in other HPC installations across Europe.

From early on you will represent Eviden (an Atos business) within the Kajaani customer account and be the interface between the customer and Eviden’s (an Atos business) backline support organisation to optimise the customer’s HPC investment.

Essential Skills

This is an intellectually stimulating opportunity that will help you learn about cutting-edge HPC technology. A degree in science, technology, engineering, or computer science is preferred, but relevant work experience will also be considered. This role is ideal for candidates seeking their first or second job who are confident in their technical abilities and their ability to manage technical customer relationships.

In addition to your qualifications, the key strengths we are looking for include

• Hands on experience of building or maintaining computer equipment
• Knowledge and experience of using Linux
• Shell scripting
• Understanding of Networking and Network Security
• Technical aptitude and interest in computing engineering
• Inquisitive mindset and a fast learner, motivated to progress
• Out-of-the-box thinking, to solve problems in innovative ways
• Excellent communication skills – both written and verbal – to clearly explain technical issues to non-technical audiences
• Confident communicating with technical stakeholders at all levels
• Strong interpersonal skills
• Able to win trust and build relationships
• Good organisational skills and attention to detail

The candidate must be located within a short commute of Kajaani.

Why apply?

This is a great opportunity to develop your hardware and system software engineering skills and gain hands-on experience working with our customer’s technical teams to maintain their hi-end HPC and AI systems.
 

As part of our comprehensive technical training program you will receive practical training on system hardware maintenance procedures and HPC Cluster Management software and High Performance Storage.

Not only will you be gaining HPC and AI industry experience and skill, you will be working in a Global organisation that

• Values and actively encourages diversity.
• Provides a technical network to support your journey in HPC and AI engineering.
• Is leading in decarbonisation.
• Invests in the future of Finland, its people, skills, communities and the environment.

Eviden (an Atos business) is a global organization and a great place to progress, with excellent long-term career potential whatever your ambitions.

Let’s grow together.