INFRASTRUCTURE ENGINEER
Cairo, EG
About Atos Group
Atos Group is a global leader in digital transformation with c. 63,000 employees and annual revenue of c. €8 billion, operating in 61 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris.
The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.
About Eviden
Eviden is the Atos Group brand for hardware and software products with c. € 1 billion in revenue, operating in 36 countries and comprising four business units: advanced computing, cybersecurity products, mission-critical systems and vision AI. As a next-generation technology leader, Eviden offers a unique combination of hardware and software technologies for businesses, public sector and defense organizations and research institutions, helping them to create value out of their data. Bringing together more than 4,500 world-class talents and holding more than 2,100 patents, Eviden provides a strong portfolio of innovative and eco-efficient solutions in AI, computing, security, data and applications.
Role Description
We are seeking a highly motivated and experienced Infrastructure Engineer to join our growing IT team. You will be responsible for providing exceptional technical support for a variety of Infrastructure technologies. You will troubleshoot and resolve complex issues and ensure efficient and effective support operations. This role requires a strong understanding of Microsoft, Linux, Virtualization, and backup technologies.
What You’ll Be Doing
Core Responsibilities
- Collaborate with the customer, Service Providers, and other teams to maintain a stable and smooth infrastructure operations.
- Oversee daily support activities, including issue resolution, escalation procedures, and knowledge base management.
- Contribute to continuous improvement initiatives within the infrastructure team.
Experience, Qualification and Skills
- Bachelor’s degree in computer science, Information Technology, or a related field (preferred).
- More than 4 years of experience in System Administration and Infrastructure.
- Understanding of ITIL principles and their application to service management.
- Analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to prioritize workload.
- Experience in digital transformation projects is preferred.
- Experience with setting up and using Application Monitoring tools (Prometheus Stack, Dynatrace, Datadog, ...) is a plus.
- Experience with scripting languages (PowerShell, Bash) is required.
- Strong understanding of networking concepts and protocols (TCP/IP, DNS, etc.) a plus.
- Strong experience in OS Administration (Linux or Windows).
- Experience in complex Microsoft Infrastructure (Especially Active Directory, ADFS, and CA) is a must.
- Experience with Database technologies is preferred.
Let’s grow together.