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Service Delivery Manager

Publish Date: Nov 22, 2021

Location: Bydgoszcz, Bydgoszcz, PL-Poland

Company: Atos

About Atos

Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.




As Team Manager you will be a part of one of our business operations teams located in Global Delivery Center, in Group Performance in Bydgoszcz . The Team Manager provides immediate supervision to a unit or group of employees, assigning tasks, checking work at frequent intervals, and maintaining schedules. Receives predetermined work assignments that are subject to a moderate level of control and review. Directs subordinates to complete assignments using established guidelines, procedures and policies. Follows established practices and procedures in analyzing situations or data from which answers can be readily obtained. Monitors daily operations of a unit or sub-unit. Requires full knowledge of own area of functional responsibility. Acts as advisor to unit or sub-units and may become actively involved, as required, to meet schedules and resolve problems. Interacts daily with subordinates and/or functional peer groups.


Job Requirements:


· minimum 3 years experience in Atos

· good English communications skills - must be able to communicate effectively orally and in writing (at least C1 level according to internal assessment)

· MSc university degree preferred

· ability to develop and maintain excellent relationships with external and internal customers

· open and clear communication skills

· proactive attitude at vision creation and consistent implementation of it

· ability to work with high standards on behalf of Atos and its customers

· leadership in a wide variety of specialist areas and situations


Job Requirements (desired)


· good understanding of people management

· knowledge of ITIL/LEAN/ Six Sigma/PMI/Prince2 methodologies will be an advantage

· excellent reporting and documentation skills using a variety of reporting packages


Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.