Solution Manager/ Senior Solution Manager

About Atos

Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

Solution Manager is an influential and customer-facing role, whose main focus is to build credibility with the customer, both for the proposed solution and Atos.

He/she will be engaged in high-value sophisticated solutions providing vision, direction, and management usually to one or more large and sophisticated solution teams resulting in solutions that are compelling, profitable, and deliverable.

This involves building up an understanding of the stakeholder's requirements, defining and improving the solution process and pre-sales processes, and evaluating business value; whilst ensuring compliance with the company and, for existing customers, the account technical standards.

Senior Solution Manager is a technology leader. Prior IT outsourcing presales experience in one or more areas like: Digital Workplace / End user computing, IT infrastructure (Network, Data Center, Application hosting), Hybrid and Public Cloud services, Applications, Cloud Transformations, IT Service Management is essential. 

Hands-on experience as Solution Lead (or Solution Architect) for opportunities of 10M EUR+ of TCV is much desired.

Summary of  activities of  a Senior/Solution Manager

Responsibility for the end-to-end solution of bid projects (bids) of multinational customers or responsibility for significant elements of the solution to the same extent for bid projects with a higher TCV.

Solution

• Development of customer-specific solutions for a wide and complex requirement that can require non-standard solutions and therefore a special degree of creativity, strategic Decisions, and a systematic approach to the creation of solutions
• Responsibility for the development of a convincing solution strategy regarding current, intermediate, and future mode of operations including the migration approach to achieve the FMO Status
• Ensuring all aspects of the solution are aligned to the solution strategy and win themes defined by the bid team
• Ensuring that the solution is tailored to the respective business or technical requirements of the customer.
• Overall management of customer requirements and traceability to the solution
• Managing the Atos approval processes to obtain Solution Sign-Off

Costs

• • Overall responsibility for determining the solution costs
  • Overall responsibility for the definition and management of solution risks, including impact on cost model and transition or transformation plans

Customer Relationships

• • Communication at the CEO level with the customer for solution related topics
  • Creation of customer presentations for solution related topics
  • Ownership of technical sections of bid responses
  • Leading solution team during customer meetings

Leadership

• • Management of solution team, which could exceed 10 solution architects in a complex multinational opportunity
  • Coordination and oversight of Third-Party Providers for solution components
  • Development / expansion and targeted maintenance of relationships with external key suppliers.

For this position, you have completed at least 3 years of vocational training with additional interdisciplinary specialist knowledge or a university degree (Bachelor or similar), and you also have many years of professional experience.

Skills

• Excellent knowledge in the areas of ITIL and global delivery processes as well as in the service line-spanning portfolio
• Profound expert knowledge in several areas such as project management, application management, IT infrastructure, quality management, test management, architecture, or administration
• Fluency in written and spoken English is required for this position.
• Fluency in written and spoken German is additional advantage

Here at Atos, we want all our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity and work hard to ensure that all our employees have an equal opportunity to contribute and feel that they are exactly where they belong.