EUCA Analyst

About Atos Group

Atos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. €10 billion, operating in 61 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris.

The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

We are looking for EUCA Analyst please find the JD below:

EUCA Analyst

Location: Bangalore (Whitefield) or Chennai (Siruseri) or Pune (Talawade) or Mumbai (Airoli (West).

Type of Hire: Full-Time

 Min: 7+ yrs

Required Skills & Experience

• Strong hands-on experience with Nexthink (Finder, Investigations, Alerts, Dashboards, Campaigns)
• Solid expertise in Windows OS and EUC troubleshooting
• Proven experience in proactive end point monitoring and performance analytics
• Strong root cause analysis and problem-solving skills
• Experience with PowerShell scripting and automation
• Good understanding of ITIL-based operations (Incident, Problem, Change, Service Improvement)
• Ability to work independently and manage multiple priorities

Nice to Have

• Experience in large enterprise or global environments
• Knowledge of endpoint security, patching, or device management tools
• ITIL certification
• Experience integrating Nexthink with ITSM tools

Soft Skills

• Strong analytical and communication skills
• Ability to explain technical findings to non-technical stakeholders
• Proactive, improvement-focused mindset
• Team-oriented with a customer-first approach