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System Support Specialist-Defence Sector

Publication Date:  Dec 31, 2022
Ref. No:  384628
Location: 

Çankaya/Ankara, TR, 6531

About Atos

Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.


The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

 

 

 

We are looking for a self-motivated and energetic team member who will join us as a full-time System Support Specialist and work as part of our team in Ankara.  

Technical Requirements  

  • Proven 3+ years of work experience in system administration
  • B.Sc. or B.A. degree, preferably B.Sc. from engineering departments or relevant
  • Desirable experience in line with the ITIL methodology:
    • Microsoft Windows server-based operating systems implementation, maintenance, administration and troubleshooting in an enterprise environment
    • Microsoft Windows client-based operating systems implementation, maintenance, and troubleshooting in an enterprise environment
    •  Virtualization and containerization
    • Industry-standard servers and blade systems architectures
    • Microsoft Active Directory and Microsoft Networking Services
    • Microsoft SQL Server
    • Microsoft Exchange Server
    • Microsoft SharePoint Server
    • Microsoft Team Foundation Server
    • Microsoft System Center Family
    • Monitoring systems
    • Endpoint protection systems
  • Nice-to-have experience:
    • Linux based operating systems implementation, maintenance, administration and troubleshooting in an enterprise environment
    • Storage (SAN/NAS) systems
    • Backup systems
    • Antivirus systems
    • Troubleshooting and problem resolution in a secured network environment
    • Technical support according to regulations, preferably in in defence teams

  Responsibilities  

  • Take responsibility for various IT systems (server, storage, backup, virtualization, etc.)
  • Install, configure, test, and maintain IT systems and system management tools
  • Manage and monitor installed systems
  • Proactively ensure the highest level of service availability in a production environment
  • Provide 1st and 2nd level support
  • Maintain a proactive view on capacity and performance of IT systems
  • Conduct regular performance analysis to identify and mitigate performance flaws
  • Enable automation
  • Contribute to and maintain system standards
  • Maintain installation and configuration procedures
  • Maintain security, backup, and redundancy strategies
  • Perform periodic performance reporting to support capacity planning
  • Maintain operational, configurational, and other procedures
  • Maintain topology, inventory, and service specification documents
  • Follow and maintain the standards and the regulations in the respected area
  • Liaise with vendors and other IT personnel for problem resolution
  • Keep software license list and hardware inventory of the assigned systems up to date
  • Report to management regularly about systems as required
  • Perform other relevant duties as required

 

General Skills and Attributes

 

  • Strong problem solving and analytical skills
  • Strong collaboration skills, responsive to project needs and demands in fast changing environment
  • Passion of learning and personal qualification improvement
  • Ability to work in a team environment as a reliable, responsible, and self-motivated team player
  • Having excellent communication, and documentation skills, sense of urgency, accountability, and ownership
  • Very good command of both written and oral English (KPDS/YDS:75, TOEFL iBT: 80, CEFR B2 or equivalent)
  • No restrictions for travelling abroad temporarily
  • Completed military service for male candidates
  • Having a valid National Security Clearance from Ministry of National Defence, Turkey, is a plus


#LI-Turkey

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.