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Engage ESM - PM

Publish Date: Oct 23, 2021

Location: Dallas, TX, US-US

Company: Atos

About Atos

Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.












Project Manager – ServiceNow






US Wide - Remote, some travel encouraged



Role Description:



Engage ESM is seeking a ServiceNow Project Manager to join their team and handle and lead enterprise-wide critical initiatives and large-scale, high impact projects with moderate to high risk and complexity. This position offers the opportunity to work on high-level clients and learning from a skilled team while passionate about driving multiple success factors, onboarding and teamwork experiences. You will be responsible for defining product plans, building and leading roadmaps, design and ship features with high quality, measuring engagement and reliability, and using data insights to advise of upcoming business strategies. This role requires a mix of product thinking, technical depth, user-centric design, analytics, cross-team teamwork, and external customer engagement.



Core Responsibilities



  • Direct large, sophisticated projects that may involve multiple internal and external partners
  • Build the project charter, coordinated project plan, resource plan, contingency plan, and related project management artifacts
  • Ensure all projects adhere to project methodology compliance standards set by the company
  • Continually update relevant business partners of project status and periodically publish project status reports
  • Serve as a subject matter authority in routinely briefing key partners on different aspects of assigned initiatives
  • Represent the project in various project governance and inter-department forums
  • Define and supervise project achievements while developing, maintaining, and reporting on an overall and coordinated delivery plan
  • Able to participate in and lead client discussions on project plans and status reports to ensure client understands tradeoffs throughout the project around budget, scope, schedule, staff etc.
  • Responsible for day-to-day project management
  • Bring to bear project management tools to support effective and efficient project delivery
  • Develop, implement and report on project status and timelines
  • Responsible for forecasts and financial reporting
  • Work closely across agency fields to ensure effective and efficient project completion.
  • Responsible for project initiation, ongoing management and reporting
  • Evaluate trade-offs between project size and complexity, cost, vitality, risk, and partner value
  • Partner with business sponsors to define success metrics and criteria
  • Build, lead, and mentor multiple project teams throughout project life cycles
  • Facilitate all operational checkpoint activities throughout the lifecycle of projects
  • Assess and resolve all high priority project risks as they are encountered



Minimum Requirements



  • 3+ years of professional Project Management experience
  • Proven leadership experience in leading small teams and projects
  • Bachelor’s Degree
  • Up to 35% travel (non-essential travel has been suspended due to COVID-19)



Preferred Qualifications



  • 3+ years of Agile Scrum ServiceNow project management experience
  • Extensive knowledge and expertise in the use of project management methodologies and tools
  • PMP/PMI Certification highly desirable but not required
  • Subject matter authority in ServiceNow products
  • ITIL V3 or V4 Foundations Certification
  • Excellent communication skills (both written and verbal) with strong presentation facilitation skills (MS Project, Visio, Word, PowerPoint, Excel, ServiceNow-PPM/ITBM)
  • Ability to produce documentation on various levels including technical and customer facing
  • Confirmed teammate and team builder



Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.