HPC Field Support Engineer

Eviden is an Atos Group business with an annual revenue of circa € 5 billion and a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries. By uniting unique high-end technologies across the full digital continuum with 55,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come.

Be part of a rapidly evolving area of our business! Do not hesitate to join our team!

What you’ll be doing:

Eviden is the leading provider of High-Performance Computing (HPC) in Europe. Our customers include Government Agencies, Research Institutions, Universities, and Blue-Chip manufacturing and defense companies.  As an HPC/AI Field Support engineer, you will be installing, configuring, and supporting some of the most important HPC/AI systems in the world. 
In this role, you will be responsible for supporting one of Eviden’s most important HPC/AI customers in their use of Eviden HPC/AI solutions. You will gain exposure to the entire HPC/AI lifecycle as you implement the latest HPC/AI technologies and support them through their life cycle. You will be responsible for Hardware parts replacement and Level 1 system software support. As part of an agile European HPC/AI team, you’ll work at the customer site near Copenhagen and also have the opportunity to participate from time to time in other HPC/AI installations across Europe. 
From early on you will represent Eviden within the Danish customer account and be in the interface between the customer and Eviden’s backline support organization to optimize the customer’s HPC/AI investment.

Be informed that the selected candidate will need to go through a Security clearance.

Essential Skills:

This is an intellectually stimulating opportunity that will help you learn how cutting-edge HPC/AI technology works. A technology degree or science, technology, engineering or maths is preferred but relevant work experience will also be considered. This is an ideal role for a first or second job candidate who is confident in their technical abilities and in their ability to manage technical customer relationships. 

In addition to your qualifications, the key strengths we are looking for include: 

•    Hands-on experience in building or maintaining computer equipment 

•    Knowledge and experience of using Linux
•    Shell scripting
•    Understanding of Networking and Network Security

•    Technical aptitude and interest in computing engineering  
•    Inquisitive mindset and a fast learner, motivated to progress
•    Out-of-the-box thinking, to solve problems in innovative ways
•    Excellent communication skills – both written and verbal – to clearly explain technical issues to non-technical audiences 
•    Confident communicating with technical stakeholders at all levels 
•    Strong interpersonal skills
•    Able to win trust and build relationships
•    Good organizational skills and attention to detail

•     Interest and existing knowledge of AI are highly desirable

The candidate must be located within a short commute of Copenhagen and be prepared to spend most working days at the customer location. No remote option 

What we offer:

• Great opportunity to develop your hardware and system software engineering skills and gain hands-on experience working with our customer’s technical teams to maintain their high-end HPC/AI systems.

• As part of our comprehensive technical training program, you will receive practical training on system hardware maintenance procedures HPC Cluster Management software, and High-Performance Storage. 

Not only will you be gaining HPC/AI industry experience and skills, but you will also be working in a Global organization that:

•    Values and actively encourages diversity.
•    Provides a technical network to support your journey in HPC/AI engineering.

 •   Is leading in decarbonization.
 

Eviden  is a global organization and a great place to progress, with excellent long-term career potential whatever your ambitions.

Let’s grow together.