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Senior Citrix Engineer

Publish Date: Jan 23, 2022

Location: Aguascalientes City, Aguascalientes, MX-Mexico

Company: Atos

Role: Senior Citrix Engineer Role Description:


The Senior Citrix Engineer would need to have at least 5 to 8+ years of experience. This Candidate will ideally be someone who has worked as an architect - advanced troubleshooting, and experience supporting Citrix in a large global environment (Enterprise Level).


The Senior Citrix Engineer role is responsible for the overall direction, development, enhancement and maintenance of the enterprise Citrix environment. This includes analysis, planning, development and implementation of new features and enhancements to provide required levels of service to the organization. The Engineer will direct supporting resources and vendors to ensure that all equipment is properly installed, configured, secured, and maintained. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly server infrastructure, critical business applications, and the overall end user experience when using Citrix as the application delivery mechanism. People or Process Management Responsibility: - Wide latitude in determining objectives and approaches in critical assignments.


Position Responsibilities may include, but not limited to:

- Responsible for innovation roadmaps, maintenance scheduling, life cycle management, and capacity management for the Citrix environment and related dependent technologies.

- Primarily responsible for the design, implementation, and support of solutions related to Citrix projects and initiatives.

- Responsible for managing the day-to-day administration, planning, and problem-solving for the Citrix XenApp\XenDesktop environment on a 24x7 basis.

- Identify inefficiencies, gaps and issues, and drive the analysis and documentation of technical requirements for enterprise Citrix XenApp architecture, guiding adoption of and adherence to standard operating procedures.

- Responsible for keeping track of existing XenApp, ThinPrint, Wyse, and Terminal Services license and resource usage, trending and capacity planning for future growth. - Responsible for providing Disaster Recovery solutions as it relates to the XenApp Environment by developing and maintaining a library of procedures for disaster recovery documentation.

- Responsible for performance tuning and providing a high availability XenApp environment to eliminate single points of failure. - Manage ticket queue; own, and escalate issues through resolution.

- Work with Windows/Server team on virtualization initiatives.

- Accurately maintain all documentation as it relates to configuration, processes, service records, asset inventories, topologies, administration manuals, job instructions, support contacts etc.

- Ensures IT Leadership is aware of all known and identified risks to system availability, performance, reliability and security.

- Generate results through others (such as partners, vendors, contractors). - Any other duties as assigned. Required Skills and Experience:

- Bachelor of Science with a major in Management or Information Technology required, or equivalent on-the-job experience.

- 8+ years of experience working in Citrix environment, with at least 5 years of experience designing/implementing/administrating enterprise Windows/Citrix XenApp\XenDesktop environments (5.0 and above).

- 4+ years of experience managing and working in a highly virtualized x86 environment.

- Influential leadership skills to gain results through others. - Must be forward-thinking, creative and results-oriented.

- Expert knowledge of Citrix XenApp\XenDesktop, MS Active Directory and OS technologies.

- Expert knowledge of Windows Active Directory Domains integration and interaction with the network, Group Policy, Anti-Virus applications, DHCP, DNS, and WINS.

- Experience with ThinPrint technologies.