JUNIOR APPLICATION SPECIALIST

Publication Date:  May 2, 2024
Ref. No:  513761
Location: 

Wroclaw, Poland, PL, 53-611

Eviden, part of the Atos Group, with an annual revenue of circa € 5 billion is a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries. By uniting unique high-end technologies across the full digital continuum with 53,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come.

 

As a Junior Application Specialist will be a part of our interdisciplinary skilled Technical Support Team. Will be engaged in application maintenance and change requests support based on ITIL. The main aim of the team is to execute supporting activities and routines related to application maintenance and monitoring. Multi-level Incident and problem management for both software base and infrastructure services.

 

Tasks and responsibilities:

  • 2nd Level Support
  • Incident and problem Management
  • Root Cause Analysis
  • Creating / Updating Documentation
  • Interacting with Dev Team / 3rd Level Support Team to resolve issues

 

Requirements:

  • English B2 / C1
  • German B1
  • AMS / OPS Experience
  • Error / Root Cause Analysis Skills
  • Basic Knowledge of Software Architecture and Diagrams
  • Good Documentation Skills
  • Self Organized

 

Nice to have:

  • JSON experience
  • REST Services / APIs (understanding of CRUD operations)

 

What’s in it for you? 

  • Wellbeing programs & work-life balance - integration and passion-sharing events 
  • Private medical and dental care 
  • Benefits platform – shopping, cinema, sport etc. 
  • Co-funding of sport activities, e.g., Multisport & OK system cards, b-active program 
  • Courses and certifications e.g., Google Cloud, AWS, ITIL 
  • Conferences and Expert Communities 
  • Gift packages for special occasions: Easter, Christmas, Children’s Day 
  • Appreciation for seniority: additional days off, Atos Jubilee gifts 
  • Remote working or commuting allowance, relocation package 
  • Charity and eco initiatives 
  • Flexible working hours 
    *Your benefits could vary depending on employment contract type


What happens next? 

  • Quick conversation with HR 
  • Interview with a Manager/IT expert/project representative (via MS Teams) 
  • Feedback (1-5 business days after the interview) 
  • Work like you want-remotely, in hybrid mode or at our office 
     

 

Please, attach your CV in English

If you have any questions, please contact our recruiter Paulina.

 

We take care of your personal data privacy. More information about processing your data within the recruitment process you can find on our website: https://atos.net/pl/polska/gdprrd

#Eviden

 

 

 

Let’s grow together.