SAP CONSULTANT

Eviden is an Atos Group business with an annual revenue of circa € 5 billion and a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries. By uniting unique high-end technologies across the full digital continuum with 55,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come.

Experience: 5-10 years

Location: Chennai, Mumbai, Pune, Bangalore

Role and Responsibilities

SAP SD Knowledge in IDOC monitoring and interfaces Desirable (nice to have) knowledge in WM Incident / Request Management (IR/RR):

• Management of tickets transferred by support level 1.5.
• Diagnosis review
• Request for extra information in those cases where information provided in the ticket is not enough for classifying and resolving the ticket.
• Resolution of assigned tickets
• Report critical incidents to Incident Management as per operational process.
• Creation and update of resolution procedures documentation for repetitive tickets small changes/enhancements either proposed by this support team or coming from the client. 

Requirements  

• Worked extensively on core SAP SD integration.
• Worked on ABAP development and enhancements. 
• Basic debug and interfaces knowledge.
• Experience on Rollout / upgrade projects. 

Let’s grow together.