CGO - Presales Solution Manager
Zaventem, BE
The Solution Manager/Director is an influential and customer-facing role, whose primary focus is to build credibility with the customer, both for the proposed solution and Atos.
They will be engaged in high value, complex solutions providing vision, direction and management usually to one or more bid solution teams resulting in solutions that are compelling, profitable and deliverable. This involves building up an understanding of the customer stake-holders requirements, defining and improving the pre-sales processes and evaluating business value; whilst ensuring compliance with the company and, for existing customers, the account technical standards.
The Solution Director ensures the end to end solution responds to the business requirements of the customers in the most cost-effective and innovative manner. Their goal is to deliver a competitive proposal based on a solution including an architecture and services that supports the most efficient and secure IT environment meeting the customer's business needs. The Solution Director is responsible for the holistic customer solution proposal and its deliverability in the dimensions of business, technology, services, resources, timeline and costs.
Customer focus
- Works closely with customers to ensure a clear understanding of their business priorities and needs
- Analyzes and interpret customer business needs and frame their requirements in terms of Atos portfolio solutions
- Presents Information in a compelling (value-add) and concise manner at Senior levels
- Supports contract negotiations and has the ability to challenge the client
- Customer stakeholder mapping and management
- Presents and negotiates the solution with customer (from operational to CxO level)
Solution focus
- Defines and manages solution team to deliver an integrated end to end solution which fits with the customer needs and requirements
- Specifies all assumptions & ensures appropriate clarification with the customer
- Leads the collection of customer specific data (e g due diligence) to validate solution accuracy
- Creates solution cost model to commercial management standards
- Explains and presents the “big picture” , including aspects of workforce re-utilization after people take over
- Support T&T / Global Program Management in achieving success in customer implementations for solutions
Bid operations
- Understands and applies Atos bidding and all relevant approval processes, and controls involvement of delivery units during bid phase
- Sells the solution internally and challenges delivery cost & innovation
- Devises suitable strategies for risk mitigation, documents in risk register
- Successfully executes a controlled bid closure and its handover to the operational authority / sponsor
Profile
- 10-15 years experience in Solution Management roles in presales, solution design and / or equivalent roles esp on Hybrid / Multi cloud deals (unified / Integrated Managed Serivces)
- Proven management skills and experience in similar organizations, understanding of Atos ecosystem and experience preferred
- Strong presentation skills and Customer interaction and negotiation experience (from operational to CxOlevel)
- Experience in complex solution sales and architectural environments in the area of ITSM, Infrastructure,Data, NW, Cloud and Digital solutions.
- Experience in Managing and leading Customer opportunities larger than 30 mio Euros as the end to end Solution Manager
- Experienced in working with international teams and willing to travel
- Communication in Dutch Language skills (C1)
What we offer you
Besides a meaningful and welcoming working environment with global and local people, we offer:
- Competitive salary with attractive extra-legal benefits (company car, fuel card, mobile data plan, meal vouchers, expense allowances);
- 20 days annual leave and additional 6 recurperation days;
- Hospitalization, personal accident, and life insurance;
- An attractive stakeholder pension scheme;
- Income Protection;
- Flex benefits system – an exciting opportunity to choose your own benefits;
- Retail discounts;
- Enrolment in our Share scheme - subject to scheme eligibility criteria (optional);
- Unlimited opportunities to learn in our Training platforms;
- Eco vouchers and meal vouchers;
- Sinterklaas (Saint Nicholas) voucher for employees with children.
- Flexible working time with remote working possibility. You will get a remote working budget and equipment.
- Over 3000 learning and development online trainings to expand your knowledge.
- A personal development plan which is created together with your manager.
- Career opportunities both locally and internationally.