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Contract Manager

Publish Date:  Sep 18, 2021

Dallas, TX, US-US

Company:  Atos

About Atos

Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.




Remote position


You should have +5yrs experience in the management and negotiation of Information Technology Outsourcing contracts, preferably in a large international matrix organization. You will be fully integrated as an active team member of major account in the US to deliver day-to-day contract management services. This hands on and influential role offers the rare chance to craft and lead the delivery of professional contract management services in one of our most strategic accounts using and deploying Contract Management practices.


Core Responsibilities:

As Contracts Manager you will work closely with the account and operational teams as well as the support functions (Legal, Finance, Risk, Tax, etc.), and you will be responsible for ensuring awareness of and compliance with contract management process.



You will be responsible for:

Deploying contract management with the objective to support profitable delivery in leading enthusiastically our contracts by influencing the client account strategy to improve commercial performance of our contracts, including:

  • Supporting establishment of contract management procedures, tools and methodologies to implement the contract in accordance with its terms, documenting and managing records with the objective to maintain complete contract documentation files and audit trail
  • Assist /advise on identifying areas where the contract can be exploited to improve cash flow and bring to bear our commercial levers by working closely with account team
  • Be the first point of contact of the delivery and account team for contractual matters and be in charge of the direct follow up of the contract / legal aspects associated with significant customer contract/s in coordination with the Legal Counsel(s)
  • Collaboration with the delivery teams in scope/gap analysis, project governance, management of change requests, management of subcontractors, monitor of the acceptance procedures, contract interpretation, etc.
  • Ensure that all contract changes (e.g. addendum) are recorded in correct format, and that the performance of the contractual obligations is properly tracked and documented.
  • Participation in negotiations and meetings with the customer.
  • Drafting with the other members of the delivery team of any notifications to be sent to the customer on any contract related topic
  • Identification, assessment and management of risk-related areas in the contract execution and support rigorous and effective risk management processes.
  • Advice on issues of interpretation and assist in any disputes / claims resolution process
  • Participate in the review of, and subsequent transmittal of approved proposals or service orders to customers.
  • Dedicatedly advising and collaborating with business team and delivery managers as well as other team members in the contract execution, and management of the daily contractual relationship with the customer in a way that protects the company’s interests.

This is a strong client facing role and as such works directly with our clients. You will be a key player in the account governance, participating at account level meetings as a trustful advisor to the business and delivery teams, working to resolve all contractual risks and issues related to contracts with the clients, and leading compliance with contractual obligations protecting the company’s interests and supporting business strategy decisions.


Minimum Required skills & Abilities:

  • Contract & Commercial background in Information Technology Outsourcing business (e.g. Managed Services, ITO, Application & Development Maintenance, complex System Integration,...) with expertise in dedicated contract & claim management, preferably in a large group and large international program.
  • Strong commercial acumen and creative
  • Assertive, can-do, hands-on, persuasive
  • Excellent ability to train people and share in his/her expertise in a user-friendly manner
  • Ability to anticipate and to take on some of critical from Account team and Legal department, if any, and add expertise value to contract and claim management
  • Business focus, solution and problem solving oriented, and ability to assess contractual topics in ways to improve contracts’ productivity
  • Experience in drafting and reviewing contracts, technical & financial exhibits, Statement of Work, amendments, change requests and change notes
  • Strong written correspondence skills
  • Ability to synthesize complex legal & contractual topics and communicate to internal (or external) collaborators with diverse backgrounds and disciplines
  • Experience in contract risks management, negotiations including claims / disputes management
  • Ability to set-up, to document and to deploy contract management processes in coordination with the operational teams in a global and international environment
  • Proficiency in using MS Office (Word, PowerPoint, Excel & Outlook) and new Office356 
  • Ability to craft and maintain good relationships both internally and with the customer and able to work well as part of a team but also independently
  • Deliver on commitments: be reliable, highly organized and structured, risk sensitive, agile and creative.
  • Strong interpersonal skills and ability to handle a fluctuating workload and multiple priorities.
  • Ability to work in a multicultural workplace
  • Bachelor’s Degree: Business or Finance


Preferred Qualifications:

  • J.D-Juris Doctor preferred


Required Skills & Abilities:

  • Legal knowledge related to IT & data protection
  • Contract drafting
  • Financial and Business Insight
  • Skilled Negotiator
  • Leader/Influencer
  • Problem Solving
  • Decision Making
  • Self-Motivated
  • Excellent communication skills (verbal, written, presentation)
  • Able to lead multiple projects simultaneously
  • Detail oriented
  • Time management skills
  • Excels in a fast-paced environment
  • Excellent communication, writing and presentation skills



Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.