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Remote Process Manager

Publish Date: Oct 15, 2021

Location: Timisoara, Timis, RO-Romania

Company: Atos

About Atos

Atos is a global leader in digital transformation with 105,000 employees in 71 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.


The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

 

 

 

What are we looking for?

We are looking for PROCESS MANAGER to join our team.

 

Key Accountabilities:

  • The PM works closely with Program Management, customer and other T&T Delivery Organizations

  • Read the contract, MAIA Calculations and solution design

  • Clarify and define the scope of the CFS stream: Processes, Tooling, Security and Access Management, Governance, SSRs and Provider Management.

  • Prepare a project plan based on the contract, master project plan from Program Management and solution design.

  • Prepare a gap analysis and request for additional budget and raises risks in case of deviation

  • Define, forecasts and raises resource request based on the scope

  • Coordinate all project deliverables and project resources

  • Achieve project milestones and ensure that timelines are met

  • Present progress of the CFS Stream in Warrooms and Steeros and customer meetings

  • Prepare weekly status presentation to all defined stakeholders

  • Prepare and report on a weekly and monthly basis project budget reviews, controlling and forecasting

  • Prepare and communicate lessons learnt

  • Ensure closure of T&T and acceptance by the AST and the customer

 

Key skills:

The Process Manager has the following key-skills:

  • Builds long-term relationships with internal colleagues;

  • Excellent English and German communication skills (written and oral);

  • Successful delivery against commitments and deadlines;

  • A proven ability to operate across management levels, with a confident, pragmatic, influential stakeholder management style;

 

Experience/Knowledge Essential:

  • Detailed knowledge of the theory and operation aspects of their process;

  • Understanding of the ITIL best practices;

  • Experience in a customer service environment

  • Competent with Microsoft Office

 

  • Relevant industry knowledge and technical skills (database administration, internet protocol, application monitoring, unix systems, networking, server virtualization)

  • ITIL Foundation and/or ITIL Intermediate certifications would be an advantage;

 

What we offer

 

  • Training and certifications: Ongoing In-depth training with current and emerging products and technologies;

  • Flexible benefits: Medical program, Sports benefits, Lunch vouchers, Mobile phone, Laptop;

  • Compensation: Competitive salary package and relocation bonus for candidates outside West Area;

  • Extra vacation days; 

 

 

#LI-Romania

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.