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Program Manager

Publish Date: Jul 6, 2021

Location: Timisoara, Timis, Romania

Company: Atos

About Atos

Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.


The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

 

 

 

Program Manager is the most senior accountable owner of project and program delivery, recovery and sale. He/she combines a track record of contractual and commercial successes, combined with a technical astuteness which enables him or her to support turnarounds, maintenance of timelines and fulfilment of contractual obligations.  

 

He/She develops and implements sustainable resourcing, risk management and escalation strategies, selecting the appropriate guidelines and policies with the purpose of Implementing compliance with internal and external regulations and governance, as well as directing that all strategies are realistic, appropriate and optimum for supporting the desired outcomes.

 

He/she works with the Account Executive to properly influence and create deliverable programs that will meet the target cost, timescale and scope. Additionally, Program Manager/Director serves as the face of her/his programs to the external stakeholders. As such, s/he attends customer forums in an effort to build and maintain positive relationships.

 

Core Responsibilities

 

  • The Program Manager is a critical role to the translation of Atos strategy into measurable business results and will be the primary leader ensuring IT investments and initiatives are aligned with business strategy and priorities. S/he will lead, motivate and take accountability for a team that delivers key direction and tools to the broader organization and is viewed as a critical and accountable owner of program delivery.
  • Using action registers, priority lists, contract summaries, the responsibility rests to deliver scope for all facets of deliverables through the life cycle from a pre-contract phase, sourcing, onboarding, requirements and specification creation through the build, validation and launch phases of the program.
  • Accountable for all phases of Atos Programs from inception through production launch including strategic planning, program budgeting and control, process and project improvements, and standardization where suitable as well as synchronization of the Atos and Third-party milestones.
  • Fiscally responsible for program budgets and spend with the accountability for successful quality product program launches, on time, within budget to deliver an improved revenue, margin and profitability.
  • Review resource capacity planning, analysis and forecasting.
  • Lead the program teams by establishing actionable deliverables and demonstrable features/capabilities, reports in clear and easy to understand formats both internally and externally.
  • Create and distribute reporting, key performance indicators and service level agreement that provide clear status of program health.
  • Define the approach for continuous improvement including tools, program KPIs, training, communication, operating rhythms and review cycles
  • Act as the primary internal contact for program activities, leading program review sessions with customer to discuss cost, schedule, quality and technical performance.
  • Adapt reporting formats and content to fit a wide variety of audiences from senior executives to working level teams both internally and partner facing.

 

Skillset and Experience

 

  • Provide effective leadership throughout your Program, presents a clear vision of what needs realistically to be achieved, pursuing goals with energy and vigor. Expresses confidence/enthusiasm for new ideas, encouraging others to play an active role.
  • Has experience or demonstrable capability of being able to lead large size (>30 – 300 staff), multi-site/disciplined project team.
  • Plans and controls projects containing multiple sub-projects and/or 3rd party activities with external dependencies. Re-plans/baselines to maintain expected outcomes while managing and tracking scope and milestone changes.
  • Manages seamless handover of the project outputs that are accepted by the client and/or standing Atos organization.
  • Adapts to changing circumstances, adopting different roles according where appropriate to fit with a new (customer) environment. Experiments with new ways of doing things and takes a positive approach to change.
  • Take overall management responsibility and leadership from bid phase to transfer to Run mode teams ensuring Delivery teams are engaged in time and that Handover to Run mode is complete (All services enabled in CMDB, alerting and monitoring in place).
  • Defines project requirements and scope with stakeholders, suggesting suitable requirement definitions and acceptance measures to remove ambiguity. Negotiates to maximize Atos’s commercial position while delivering client value.
  • Able to manage an effective overall change control - documentation, impact analysis (cost, risk, quality, staffing), approval by Change Control Board and updates/coordinates the project plan. Is able to negotiate key stakeholders to agree changes to approach
  • Meets agreed contractual/Atos standards, liaising with Account Manager to maintain effective relationships with the client. Resolves issues/disputes early on, effectively negotiating to maintain client relationship alongside Atos commercial position
  • Has strong experience in working in the frame of commercial contracts enhanced by procurement awareness.
  • SCRUM Master Certification (PSM/PSPO/PSD/SPS/PSK/PAL) will be an advantage.
  • Have an advanced knowledge of Information Technology Information Library (ITIL) or IT Service Management (ITSM).
  • Hold Business and Technical Bachelor Degree combinations in related field or relevant experience.
  • English business fluent. German or French will be a plus.

 

What we offer

  • Training and certifications: Ongoing In-depth training with current and emerging products and technologies;
  • Flexible benefits: Medical program, Sports benefits, Lunch vouchers, Mobile phone, Laptop;
  • Compensation: Competitive salary package and relocation bonus for candidates outside West Area;
  • Extra vacation days;

 

 

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.

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