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Customer Service Support with French

Publish Date:  Sep 7, 2022

Timisoara, Timis, RO-Romania

Company:  Atos

About Atos

Atos is a global leader in digital transformation with 107,000 employees and annual revenue of over € 11 billion. European number one in cybersecurity, cloud and high performance computing, the Group provides tailored end-to-end solutions for all industries in 71 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea), listed on Euronext Paris and included in the CAC 40 ESG and Next 20 Paris Stock indexes.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education, and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.



What are we looking for?

We are looking for cool people eager to start a meaningful career in the financial area in one of the biggest IT Companies in Romania. You can take the first step on a clear career path, with multiple development opportunities both on technical and non-technical fields. Our growing team waits for you.


Key Accountabilities:

  • You will assist the clients through phone or/and ticketing system for various types of financial operations, such as card/ banking application blocking, due to fraud/ lost/ theft.

  • You will provide information related to bank account statement, payment transactions, banking card status.

  • You will provide assistance to those clients who want to lodge an appeal for their order.


Desired Profile:

  • French language mandatory - proficiency level

  • English language – beginner (A2)

  • Flexibility and availability for shift schedule

  • Team working skills

  • Ability to communicate in a clear manner both written and spoken

  • Customer service and attention to details skills


What we offer?

  • We can shape your career by adding trainings and certifications in line with your job

  • We have competitive benefits in different sectors

  • You can specialize and became an expert in financial operations

  • We can offer you an international environment where you can get in touch with clients from different worldwide sectors

  • The last but not the least: competitive salary and performance bonuses

  • Have extra vacation days relying on your experience



Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.