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ServiceNow - Senior Technical Consultant

Publication Date:  Mar 27, 2024
Ref. No:  424257
Location: 

Sofia, 23, BG, 1000

Eviden is an Atos Group business with an annual revenue of circa € 5 billion and a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries. By uniting unique high-end technologies across the full digital continuum with 55,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come.

 

 

The primary role of the Senior Technical Consultant is to work closely with customers to review their technical requirements, propose solutions to business problems and then deliver the chosen design.

 

Responsibilities:

 

  • Attending functional design workshops.

  • Crafting design specifications based on out-of-the-box functionality and customer requirements.

  • Customer engagement to address the technical solution, including challenging and validating customer requirements.

  • Resourceful with creative solutions to resolve business problems, technology issues, process, and people challenges.

  • Supporting the Pre-Sales and Delivery teams to validate and help deliver client presentations, workshops, proof of concept designs, and responses to technical and business inquiries.

 

Required Skills and Experience:

 

  • Proven years of software implementation experience in either a development or consulting role.

  • Proficient in IT and Enterprise Service Management or any large enterprise SaaS solution.

  • Solid grasp of ServiceNow or an equivalent ITSM toolset.

  • ServiceNow experience in the areas of ITSM, ITBM, ITOM, CSM or HR products.

  • ServiceNow Certifications in all areas.

  • Expertise with scripting languages such as PERL, JavaScript, Python, and Shell.

  • Web service proficiency (REST, SOAP) and XML and JSON knowledge.

  • Knowledge of relational databases (MySQL, MSSQL, Oracle).

  • You must be prepared to travel.

 

Our Offering:

 

  • Attractive remuneration package
  • 26 days annual paid leave 
  • Flexible working hours and remote work
  • Social package which includes additional medical insurance; multisport card; free yoga classes, company events, food vouchers; discounts in different stores, hotels
  • Office location in the heart of the city center
  • Comprehensive training and development programs.

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Let’s grow together.

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