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Technical Engineer- Citrix

Publish Date: Sep 25, 2021

Location: Pune, Maharashtra, IN-India

Company: Atos

About Atos

Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.


Role Description: The Senior Citrix Engineer would need to have at least 5 to 8+ years of experience. This Candidate will ideally be someone who has worked as an architect - advanced troubleshooting, and experience supporting Citrix in a large global environment (Enterprise Level). The Senior Citrix Engineer role is responsible for the overall direction, development, enhancement and maintenance of the enterprise Citrix environment. This includes analysis, planning, development and implementation of new features and enhancements to provide required levels of service to the organization. The Engineer will direct supporting resources and vendors to ensure that all equipment is properly installed, configured, secured, and maintained. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly server infrastructure, critical business applications, and the overall end user experience when using Citrix as the application delivery mechanism. People or Process Management Responsibility: - Wide latitude in determining objectives and approaches in critical assignments. Position Responsibilities may include, but not limited to: - Responsible for innovation roadmaps, maintenance scheduling, life cycle management, and capacity management for the Citrix environment and related dependent technologies. - Primarily responsible for the design, implementation, and support of solutions related to Citrix projects and initiatives. - Responsible for managing the day-to-day administration, planning, and problem-solving for the Citrix XenApp\XenDesktop environment on a 24x7 basis. - Identify inefficiencies, gaps and issues, and drive the analysis and documentation of technical requirements for enterprise Citrix XenApp architecture, guiding adoption of and adherence to standard operating procedures. - Responsible for keeping track of existing XenApp, ThinPrint, Wyse, and Terminal Services license and resource usage, trending and capacity planning for future growth. - Responsible for providing Disaster Recovery solutions as it relates to the XenApp Environment by developing and maintaining a library of procedures for disaster recovery documentation. - Responsible for performance tuning and providing a high availability XenApp environment to eliminate single points of failure. - Manage ticket queue; own, and escalate issues through resolution. - Work with Windows/Server team on virtualization initiatives. - Accurately maintain all documentation as it relates to configuration, processes, service records, asset inventories, topologies, administration manuals, job instructions, support contacts etc. - Ensures IT Leadership is aware of all known and identified risks to system availability, performance, reliability and security. - Generate results through others (such as partners, vendors, contractors). - Any other duties as assigned. Required Skills and Experience: - Bachelor of Science with a major in Management or Information Technology required, or equivalent on-the-job experience. - 8+ years of experience working in Citrix environment, with at least 5 years of experience designing/implementing/administrating enterprise Windows/Citrix XenApp\XenDesktop environments (5.0 and above). - 4+ years of experience managing and working in a highly virtualized x86 environment. - Influential leadership skills to gain results through others. - Must be forward-thinking, creative and results-oriented. - Expert knowledge of Citrix XenApp\XenDesktop, MS Active Directory and OS technologies. - Expert knowledge of Windows Active Directory Domains integration and interaction with the network, Group Policy, Anti-Virus applications, DHCP, DNS, and WINS. - Experience with ThinPrint technologies.

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.